Home Comfort Designer ​/ Outside Sales Representative

Home Comfort Designer / Outside Sales Representative Aire Serv of Northeastern Minnesota Position Summary

Aire Serv of Northeastern Minnesota is looking for a Home Comfort Designer / Outside Sales Representative to help residential and light commercial customers find the right heating, cooling, and indoor comfort solutions.

This role combines high-level customer interaction with technical HVAC system design. You’ll meet with customers, evaluate their comfort needs, perform heat gain and heat loss calculations, design proper system options, and present clear, professional proposals.

The right person for this role is organized, self‑motivated, technically curious, and comfortable building relationships with customers. You should be able to explain HVAC options in a way that is easy to understand, while also paying close attention to job details so the installation team can deliver a smooth, high‑quality project.

Meet with residential and light commercial customers to evaluate heating, cooling, and comfort needs.

Inspect existing HVAC equipment, ductwork, venting, electrical requirements, gas piping, condensate drainage, and installation conditions.

Perform or coordinate heat gain and heat loss calculations.

Recommend properly sized heating and cooling equipment based on the home, customer needs, and project requirements.

Build system options that help customers make informed decisions.

Deliver a professional, helpful, and low‑pressure customer experience.

Explain system options, upgrades, warranties, financing, rebates, tax credits, and available customer benefits.

Guide customers through the decision‑making process with clear communication and honest recommendations.

Build long‑term relationships and create customers for life.

Respond to assigned sales opportunities and inbound leads.

Follow up with customers after proposals are delivered.

Track open opportunities and keep communication moving.

Help customers move from interest to decision while maintaining professionalism and trust.

Document job details clearly for office staff, installers, technicians, and management.

Provide photos, measurements, equipment selections, notes, and installation details needed for project planning.

Identify items such as duct modifications, venting changes, electrical needs, condensate solutions, gas piping changes, equipment access concerns, and other installation requirements.

Support a smooth handoff from sales to installation.

Stay current on HVAC products, equipment updates, manufacturer changes, rebates, financing programs, utility incentives, and industry trends.

Attend sales meetings, product training, manufacturer training, and company training as needed.

Continue growing both technical HVAC knowledge and sales skills.

You are a strong fit for this position if you are:

A confident communicator with customers and teammates.

Comfortable explaining technical information in simple terms.

Organized, reliable, and able to manage multiple opportunities at once.

Motivated by results and customer satisfaction.

Professional in appearance, attitude, and follow‑through.

Willing to learn, improve, and follow a proven sales process.

Able to work independently while still supporting the team.

Experienced in HVAC, home services, technical sales, or relationship‑based sales.

The ideal candidate brings a combination of HVAC technical knowledge and sales ability. Prior experience in HVAC service, installation, system design, estimating, or replacement sales is strongly preferred.

This role is a good fit for someone who understands how heating and cooling systems work, can evaluate jobsite conditions, and can also communicate clearly with customers, present options, and guide them through the buying process.

• Experience in HVAC sales, service, installation, estimating, or system replacement
• Ability to evaluate existing HVAC equipment, ductwork, venting, electrical needs, gas piping, condensate drainage, and installation conditions
• Ability…