Executive Assistant ; Patient Relations Job Closter area,New Jersey USA,Administrative/Clerical

Position: Executive Assistant I (Patient Relations)

Executive Assistant I (Patient Relations) – (NTE
2608018)

Description

Final date to receive applications: 3 September 2026

Date of Issue: 21 August 2026

Vacancy Notification Circular No. NTE
2608018

Position:
Executive Assistant I (Patient Relations)
Rank:
Executive Assistant I
Department / Cluster:
Patient Relations Office, New Territories East Cluster
Pay: HK $24,675 to HK $29,195 per month
Up to 5% of total basic salary as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities

Handle public enquires / feedback / complaints and liaise with hospitals/complainants on complaint matters via hotline, face-to-face, and email.

Support public complaint handling for Patient Relations Officers and draft correspondences.

Coordinate meetings, trainings, projects and assist in preparing documents, reports and compiling statistical data and prepare Power Points.

Provide administrative and clerical support to the day-to-day operations of the department.

Perform any other related duties as assigned by supervisors.

Entry Requirements

(i) University Graduates with experience; OR
(ii)

F.5 / S.5 with:
- (1) HKCEE 5 passes including English Language (Syllabus
  
  B) and Chinese Language; or
- (2) 5 subjects in HKDSE attaining the level specified below:
  - Level 2 in English Language & Chinese Language; and
  - Level 2 in New Senior Secondary subjects / “Attained” in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects; or equivalent
AND diploma in a specialized function AND relevant frontline experience on handling hotline and face to face complaints from public

Preferred Attributes/Exposure

Good command of both spoken and written English and Chinese.

Hands-on experience in client communication and complaint service (including handling of enquiries received from complaint hotline and face-to-face, liaison with complainants and assisting in complaint investigation).

Experience in coordinating meetings, writing meeting minutes, and holding events.

Proficiency in PC applications, e.g. MS Word, Excel, PowerPoint and Chinese word processing.

Responsible, self-motivated and able to work independently.

A good team player, with good interpersonal and communication skills.

Remarks

https://(Use the "Apply for this Job" box below). for “Notes to Applicants”.

For enquiries, please contact .

Location:

New Territories East Cluster

Job:
Supervisory, Clerical and General (Including EA rank)

Job Type: Full Time

Post Date: 21/8/2026

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