Analyst, Administrative​/Clerical, Business Administration

DESCRIPTION

There is an immediate opening in the Planning and Development Services Department; however, this recruitment will also establish a list for future openings in other departments.

Under direction, perform responsible work, provide technical data; may recommend policies, procedures, systems, and methods for the improvement of the operations, services, or programs of the department served; and perform other related duties as required.

Positions in this class are characterized by their responsibility to provide technical data for management decisions and may recommend action based on an analysis of data. Positions may be required to implement and coordinate specific procedures on a departmental level or to assist in such implementation at an agency level.

• Provide administrative technical support to the department
• Perform a wide variety of highly responsible complex and confidential assignments
• Communicate and respond to inquiries from the public to coordinate projects and establish complaint resolutions
• Review current and pending legislation to determine effect on organization operations and present recommendations in verbal or written form
• Prepare a variety of reports, records, correspondence and other documents
• Operate a variety of databases and software to coordinate, plan, research, compile statistics and report data
• Edit materials created by other City staff, including brochures, fliers, and web and social media content
• Prepare and distribute public information to citizens regarding City programs or department activities
• Coordinate and create internal and external communications for media relations, marketing and advertising for citizen relations and participation
• Provide, prepare and coordinate training programs for the public
• Participate in the development and implementation of public events
• Produce electronic newsletters and marketing flyers
• Coordinate social outreach for department, including social media and website updates
• Work with department staff to analyze specific departmental communication needs and develop strategic communication plans and programs to meet those needs
• Administrative duties may vary depending on the needs of the department
• Perform other work as assigned

• Possession of a valid Class C California Driver’s License and a good driving record

A combination of education and experience is required.

Education:

Graduation from an accredited college or university with a Bachelor’s Degree in Public Administration, Public Relations, Business Administration, Finance, or a related field.

Experience:

Two (2) years of administrative, clerical or related experience.

• Principles, practices and methods of administrative and organizational analysis
• Customer interaction via social media
• Social media and current social media trends
• Applicable laws, ordinances, rules and regulations
• English usage, spelling, and punctuation
• Research and statistical methods
• Modern office practices, procedures, equipment and clerical techniques
• The organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities
• Business mathematics

• Communicate clearly and concisely, both orally and in writing
• Collect, compile and analyze and interpret statistical data
• Prepare clear and concise reports
• Establish and maintain effective working relations with City staff and the general public
• Produce written documents with clearly organized thoughts using proper sentence structure, punctuation, spelling and grammar
• Use computers with standard office and specialized software packages
• Operate standard office equipment
• Use initiative and sound independent judgment within established guidelines
• Compose correspondence and other documents independently or from brief instructions
• Organize, research and maintain office files
• Read, interpret, and apply rules, policies and procedures
• Analyze and resolve varied office administrative issues

• Work is primarily sedentary
• Strength:
  Light work in an office setting - lifting, carrying and/or pushing 25 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds
• Incumbent is required to attend periodic evening meetings
• Incumbent is required to travel within and out of City to attend meetings

THE CITY OF CLOVIS IS AN EQUAL OPPORTUNITY EMPLOYER