Student Accounts Representative

Full‑time, Clerical | Clovis, CA, US | Salary $17.00‑$19.00 hourly

Under the direction of the Lead Financial Aid Officer, the Student Accounts Representative / Financial Aid Clerk is responsible for managing student accounts in accordance with best practices established by management, assisting students in completing the financial aid process, aiding the Financial Aid staff in maintaining audit‑ready files, and performing other duties as assigned.

• Process and audit student account activity
• Coordinate with Instructors, Student Services, Career Services, Financial Aid and other departments that have contact with students; communicate any issues regarding students
• Bill and track all outside agency funding sources
• Work and maintain monthly billing reports, deposit batch report, apply payments to each account and balance to deposit
• Participate in communication meetings, in‑service sessions, student orientation, graduation, and other school events as required by the school
• Abide by the policies and procedures as outlined in the standards
• Provide estimated appointments for prospective students and parents
• Assist students and parents in completing financial aid Entrance and Exit counseling
• Establish and maintain an audit‑ready file
• Scanning and filing of documents and files
• Communicate with students through various electronic means, text, email, TEAMS, etc.
• Account reconciliations
• Maintain and manage the processing of in‑school deferments

The Student Accounts Representative / Financial Aid Clerk shall demonstrate experience and education commensurate with the responsibilities of the position. The student shall attend a state‑approved financial aid workshop and receive certification. In addition, the student must have strong knowledge of MS Office (Word, Excel, PowerPoint, PDF, Outlook), professional written and verbal communication and interpersonal skills, and strong analytical, organizational, multi‑tasking, problem‑solving, and time‑management skills.

• Ability to produce quality output within tight time frames and simultaneously manage several projects
• Ability to participate in and facilitate group meetings
• Work requires willingness to work a flexible schedule

An associate degree is preferred, but we will consider candidates with a high school diploma and one year of experience in an office or medical setting, or any relevant combination of education and experience as determined by the Campus President.

A valid California Class "C" Driver's License may be required.

• Work indoors, protected from the weather
• Work effectively in a demanding environment
• Work collaboratively in a team environment
• Work with sensitive and confidential information
• Noise exposure under 65 decibels
• Schedule changes may occur based on business needs