Project Coordinator

Project Coordinator
Clovis, CA | In Office
Kotman Technology

At Kotman Technology, successful projects don't happen by accident. Behind every hardware deployment, Microsoft 365 migration, and infrastructure upgrade is a coordinator ensuring the right people, schedules, materials, and communications come together at the right time.

We'relooking for a Project Coordinator who thrives on organization, communication, and follow-through.

You'llserve as a key connection point between clients, engineers, vendors, and project management, ensuring projects stay on track and clients stay informed.

This role combines project coordination, scheduling, client communication, and occasional service dispatch support. If you're someone who enjoys creating order from complexity, keeping multiple priorities moving, and making sure nothing falls through the cracks, we'd love to meet you.

• Coordinate project activities from kickoff through completion.
• Schedule project work, engineer resources, client availability, and vendor timelines.
• Verify hardware, licensing, and project dependencies before implementation begins.
• Maintainaccurateproject status, documentation, and timelines in Connect Wise PSA.
• Track project milestones and proactively address risks or delays.

• Serve as the primary coordination point of contact for active projects.
• Provide proactive updates so clients always know where their projects stand.
• Respond to client questions promptly and professionally.
• Help manage expectations around timelines, scheduling, and scope changes.

• Manage scheduling across multiple departments and technical teams.
• Monitor and action Scheduling Required, Customer Updated, Waiting, and Past Due tickets throughout the day.
• Rearrange engineer calendars and priorities as project needs evolve.
• Support Service Dispatch during vacations, coverage gaps, or high-volume periods.
• Ensure work continues moving efficiently while balancing client expectations and resource availability.
• Meet andmaintainestablished department KPIs and service standards.

• Document and improve project and coordination processes.
• Identify opportunities to improve efficiency and client experience.
• Participate in team meetings, training, and professional development opportunities.
• Help improve service delivery consistency across departments.

• Projects are scheduled accurately and move forward without unnecessary delays.
• Clients feel informed and confident throughout the project lifecycle.
• Engineer schedules areoptimizedand workremainsbalanced.
• Customer Updated and Scheduling Required tickets are addressed quickly.
• Documentation is accurate, current, and useful.
• Team and departmental KPIs are consistently achieved.

• Must safely pick up, carry, and move objects weighing 50 pounds during your shift
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Experience coordinating projects, resources, schedules, or service delivery activities.
• Ability to manage competing priorities in a fast-paced environment.
• Strong attention to detail and follow-through.
• A proactive mindset and sense of ownership.
• Commitment to providing an exceptional client experience.

• Experience working in a Managed Services Provider (MSP) environment.
• Experience using Connect Wise PSA.
• Familiarity with Microsoft 365, networking, infrastructure, or other technical projects.
• Project coordination or project management experience.

At Kotman, we believe doing great workshouldn’tmean putting life on the back burner. We offer benefits and flexibility designed to support our team members and their…