Field Service Technician II - Deployable

If you have a keen eye for the big picture, excellent technical data analysis skills, and enjoy working collaboratively, we may have the perfect role for you! The Field Service Technician II provides advanced technical maintenance, repair, and support services on equipment. This role requires expertise in diagnosing and resolving complex technical issues, along with the ability to guide and support junior technicians.

The technician will also collaborate closely with engineering teams to implement solutions and improve product performance. You'll be responsible for installing, operating, maintaining, repairing, and modifying our products and updating and tracking the status of all field related equipment. You'll build and maintain effective relationships with our customers and provide them with onsite training.

• Conduct advanced maintenance and repair tasks on aerospace and defense systems.
• Lead the installation and commissioning of equipment, ensuring adherence to specifications.
• Troubleshoot complex technical issues and collaborate with engineering teams for resolution.
• Mentor and provide guidance to junior field service technicians.
• Deliver detailed training sessions to customers on equipment operation and maintenance.
• Maintain and update comprehensive records of maintenance activities and equipment status.
• Ensure all fieldwork complies with safety standards and regulations.
• Manage and track inventory of spare parts, tools, and equipment.
• Produce detailed technical reports for internal and customer review.
• Travel to customer sites as necessary, including potential international locations.
• Potentially deploy for up to 90 days, subject to mission needs.

• High school diploma or GED equivalent (higher degree may substitute).
• 1+ year of experience as a technician or in a related field.
• Basic understanding of technical schematics, diagrams, blueprints, manuals, and publications.
• Experience using troubleshooting techniques.
• Understanding of electrical wiring concepts.
• Frequent travel outside the continental U.S., typically for extended periods.
• Ability to deploy for extended periods to various OCONUS operating locations.
• Meet current DoD and Combatant Command deployment requirements.
• Successfully pass a pre-deployment medical assessment.
• Willing to work extended hours, holidays, and shift schedules as required.
• Obtain a current valid passport and visa for international travel.
• U.S. Government Security Clearance required; non-clearance applicants will be processed for clearance.

• Associate’s degree in a related field.
• FCC or FCC General Radio Operator License (GROL) experience.
• Prior experience with Security+, Network+, Cisco CCNA, and/or A+ certifications.
• Basic understanding of spectrometer, oscilloscope, and/or pitot static equipment gauges.
• Background in the aerospace and defense industry, DoD, or U.S. military.
• Experience with software and firmware updates for technical equipment.
• Strong customer service and communication skills.

SNC offers a generous benefit package, including medical, dental, and vision plans; 401(k) with 150% match up to 6%; life insurance; 3 weeks paid time off; tuition reimbursement; and more.

Important:
This position requires current/active Secret U.S. Security Clearance and U.S. citizenship status. Non-U.S. Citizens may not be eligible.

SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, veteran status, or other protected characteristics.