Sales Lead, Retail, Retail & Store Manager

Job Category

Thrift Stores - all positions

Requisition Number: SALES
023570

Posted:
March 9, 2026

Part-Time

FR Clovis Store 15, 121 W Shaw Ave, Clovis, CA 93612, USA

The Salvation Army Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. The organization relies on the dedication of its employees. Join our Retail Team at the Clovis Thrift Store, which supports the Adult Rehabilitation Program. This role provides a positive shopping/donor experience, enhances customer service, problem-solving and teamwork skills, and contributes to the success of our program and its participants.

• Provide customers with the best selection, exceptional service, and well‑organized stores to support spiritual, social, and rehabilitation programs for those in need.
• Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
• Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.
• Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.

• Takes an active role and partners with the Store Manager in daily store operations, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards and donations.
• Assumes responsibility for all day‑to‑day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager; discusses concerns with District Sales Manager.
• Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
• In the absence of the Store and Assistant Manager, schedules Store Employees, coordinates daily morning and shift‑change team meetings, provides coaching, training and development, and processes paperwork per Review Standards, especially regarding Time and Attendance compliance.
• Ensures high levels of Customer and Donor satisfaction through excellent service and maintains good Community relations, developing strategies to improve service and maximize the customer experience.
• Supports Back Room Processing to ensure processors/warehouse associates work effectively and efficiently to meet daily processing goals.
• Supervises, supports, and reports on program Beneficiaries when Work Therapy Assignments are in place.
• In the absence of the Store Manager and Assistant Manager, protects and secures store currency, inventory and property, including safe funds, bank deposits, products for sale, store equipment, and building security.
• Secures building during non‑operating hours with alarm system arming and alert protocol.
• Maintains safety measures consistent with ARC policy and government regulations, and reports safety issues and incidents immediately; assists Store Manager and Assistant Manager with mandatory weekly store meetings.
• May be transferred or relocated to other stores based on business needs.
• Completes all tasks assigned by District Sales Manager and Command Retail Directors.

• High School Diploma or equivalent.
• Minimum one year of previous retail experience; supervisory experience preferred.
• Must pass background check, including Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

• Problem Solving – Identify and resolve problems promptly; gather, analyze information, and develop…