Product Specialist

Position Overview

The New Product Specialist drives sales and provides outstanding service by effectively matching Members with AAA's comprehensive product offerings. This position pays $25.80/hr + Commission. Branch hours:
Monday–Friday 9am–6pm, Saturday 9am–5pm. Schedule Monday–Friday 9am–6pm, with option to work Saturdays.

• Great Pay – opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

• Actively promotes cross-sales referrals, sales and branch promotions.
• Engage with customers to identify the most suitable product offerings.
• Actively approach incoming customers and act as a subject matter expert for all new product and bundle offerings.
• Effectively communicate AAA new products and value propositions with team members.
• Achieve monthly assigned sales goals.
• Consistently follow up on leads and unsold quotes by phone and email.
• Make outbound calls for lead generation.
• Actively work with Branch Team Members to generate referrals.
• Promote products and services to achieve individual goals supporting organization goals and objectives.
• Overcome obstacles that create barriers to team member or branch efforts.
• Identify process improvement opportunities and propose solutions.
• Act as an agent for change while promoting AAA’s guiding principles and core values.
• Exhibit AAA guiding principles and core values.

• Natural closer who thrives in a sales-driven environment.
• Proven experience in inside or outside sales, with the ability to upsell and close.
• Lead generation and proactive prospecting.
• Strong cold calling and follow-up skills.
• Confident in negotiating and building member and customer value.
• Demonstrates sales and service skills; able to effectively interact face-to-face with new, prospective and existing members.
• Ability to multitask in response to requests, requirements and member/Team Member expectations.
• Genuine passion for the sales discipline and for helping clients succeed.
• Good computer skills, proficient in reading and basic arithmetic.
• Strong written and verbal communication skills in person and over the phone.
• Ability to accept feedback and correct course as necessary.

Minimum Requirements: High school diploma or GED. 1-2 years of work experience, with a preference for inside or outside sales.

Preferred Requirements: Experience working with sales and service standards and goals. Bonding and fingerprinting may be required. Current and valid driver's license with a clean driving history.

Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation may be required for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. May be required to work in one or more locations in a defined service area. Approximately 50-80 percent of time is spent on a personal computer.

This position is located in Clovis, CA. Base pay is $25.80/hr plus commissions in line with the incentive plan. Starting rates vary by region, ranging from $25.17 to $29.97 per hour. The incentive plan may include commissions. Employees are expected to earn between $0 and $15,000 in incentives annually, contingent on performance.