Family Case Manager (Part Time) - 14771

What's Your Calling?

You can find a job or you can find your mission. We want you to help us make a meaningful difference.

Aspiranet is a one-of-a-kind social service agency dedicated to building a world where all children and youth are loved and cared for, and all families have the resources to thrive. Founded in 1975, Aspiranet's services include foster resource family support, residential care, adoption services, and support for youth making the transition from foster care to adulthood, mental health services, intensive home-based care, and community-based family resources.

Aspiranet staff gain inspiration from human connection and understand that success is the product of teamwork. We seek champions for our mission and those committed to excellence. You'll join a group of like-minded people who care deeply about the children and families in our care.

The Family Case Manager works with potential resource families during the resource family approval process and is responsible for following up with resource family applicants providing guidance around training attendance, online training courses and application documents within the application portal. The Family Case Manager is responsible for working with resource family applicants until they are able to seamlessly transition to assigned district staff for next stage of the approval process.

Aspiranet’s foster care and adoption agency has been a leader in providing services to children and families in California for over 45 years. Aspiranet strives to connect children to safe, caring relationships that can last a lifetime. We prepare and approve skilled and caring parents; guiding them in becoming a healing resource to the children in their care. We work in partnership with our families by providing ongoing support, training and monitoring until children are able to reunify with their families.

When returning home is not an option, we partner with children and families to develop a plan for life long connections that may include adoption. In working with our families our goal is always the same – to maximize opportunities for the best possible outcomes. The difference you make in your daily work can change lives.

• Promptly contact new families that have either reserved for Orientation or are being handed off from a Trainer after completing all five sessions of virtual training.
• Be available as needed between the hours of 5 p.m. and 7 p.m. to accommodate resource family applicants.
• Review attendance logs for accuracy and follow-up with families to confirm attendance, familiarity with tele-conferencing software, homework status etc.
• Update all documents related to Family Development and participate in weekly meetings with the assigned district staff.
• Be prepared to quickly convey status of applicant documents or ability to quickly seek out status in application portal.
• Follow up with resource family applicants to convey expectations related to online training courses and progress in application portal.
• Collect, review, and organize documents within application portal in a timely manner.
• Effectively prioritize and facilitate resource family applicants moving from training to hand off to assigned district office.
• Provide additional support for applicants that are struggling with the application portal or tele-conferencing software.
• Document all contacts with resource family applicants per agency standards.
• Incorporate opportunities to engage with applicants via phone (voice or text), mailing and email.
• Provide superior customer service.
• Provide direct communication with district directors or managers regarding, applicant status, training schedules and issues of concern.
• Work with assigned district staff to prioritize applicants and seamlessly transition them to a Home Study Writer or other designated staff.
• Provide Recruitment Supervisor with weekly, monthly, quarterly and annual reports as requested.
• Represent the agency in a professional manner, support and model Aspiranet’s values, and abide by the agency’s Professional Code of Ethics.
• Maintain appropriate professional boundaries with staff, resource family…