Operations Manager

Overview

Sun Shuttle & Transit keeps communities across Central and Coastal California moving. We re hiring an Operations Transit Manager to lead day-to-day routes, overseeing drivers, dispatch, and fleet coordination while keeping safety and on-time performance front and center.

Location:

334 Shaw Avenue, Clovis, CA 93612, United States

• Base Pay: $70,304.00 - $76,900.00 / Year
• Job Category:
  Operations Manager
• Employee Type:
  Exempt FT
• Required Degree:
  High school
• Manage Others:
  Yes

• Oversee daily transit operations, including route scheduling, dispatch, and on-time performance.
• Supervise, train, and evaluate drivers and operations staff; manage staffing levels and shift assignments.
• Monitor fleet readiness in coordination with maintenance teams to minimize service disruptions.
• Ensure compliance with DOT, FMCSA, and other applicable federal, state, and local transit regulations.
• Develop and enforce safety policies, procedures, and training programs; investigate incidents and accidents.
• Analyze operational data (ridership, on-time performance, incidents) to identify trends and improvements.
• Manage operational budgets, control costs, and support planning for service expansions or changes.
• Respond to service disruptions, emergencies, and escalated customer complaints in a timely manner.
• Coordinate with dispatch, maintenance, HR, and safety departments to ensure smooth cross-functional operations.
• Prepare operational reports and present performance metrics to senior leadership.
• Support recruitment, onboarding, and ongoing development of operations personnel.
• Ensure adherence to union agreements and company policies, where applicable.

• 3-5+ years of experience in transit, transportation, or fleet operations management.
• Demonstrated leadership experience supervising drivers or operations staff.
• Working knowledge of DOT/FMCSA regulations and transit safety standards.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with dispatch software and scheduling systems.
• Excellent written, verbal, and tech communication skills.
• Ability to work flexible hours, including early mornings, evenings, weekends, and on-call rotations as needed.
• Valid driver s license; CDL a plus but not always required.
• Bilingual preferred but not required (Spanish).