Client Services Clerk - University of Mexico Hospital; Onsite

Client Services Clerk - University of New Mexico Hospital (Onsite)

Job :
Type:
Full-Time
# of Openings: 1
Category:
Customer Service/Support

Location:

Albuquerque, New Mexico

Work Location:

This is an onsite position at the University of New Mexico hospital.

Compensation: $19-$21/hour

Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle.

Build Your Future! Come join our thriving team as an onsite Client Services Representative at the University of New Mexico! We are seeking ambitious, self‑motivated and driven people with healthcare administration experience for a rewarding career in the client services arena.

• Paid training
• Team‑oriented work environment
• Growth opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

• Research data regarding account and billing information to validate and confirm debts owed
• Responsibly handle and respond to daily client/firm requests, inquiries, and problems via telephone, email, fax, and mail
• Demonstrate ability and willingness to learn new computer platforms/systems
• Know, understand, and comply with all applicable Federal, State, and Local laws and regulations relating to job duties
• Know, understand, and comply with TSI policies and procedures
• Follow up in a timely manner to ensure customer satisfaction
• Provide feedback to management concerning possible problems or areas of improvement
• Make recommendations to implement improved processes
• Perform other duties as assigned by management

• High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired
• Experience with Insurance, Patient, Medicaid, Medicare Billing
• Proficient with personal computer skills, including Microsoft Office
• Excellent interpersonal, written, and oral communication skills
• Must have a professional and mature manner, with a "can‑do" attitude
• Ability to maintain the highest level of confidentiality
• Ability to work in a team‑fostered environment
• Ability to work in a multi‑tasked environment
• Ability to prioritize and organize work
• Ability to adapt to a flexible schedule

• Office environment
• Ability to lift and/or move 20 pounds with or without accommodation
• Ability to travel

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.