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Players Club Representative

Job in Clovis, Curry County, New Mexico, 88101, USA
Listing for: Mt. Washington Pediatric Hospital
Full Time, Part Time position
Listed on 2026-06-09
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner, Casino
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
  • Base Pay $18.00 / Hour
  • Employee Type Full Time - Non Exempt
  • Manage Others No
JOB LOCATION:

Buffalo Thunder and Cities of Gold Casino’s

REPORTS TO:

Player Development Manager

DEPARTMENT:
Marketing

FLSA STATUS:
This is a full- or part-time, hourly, non-exempt position

JOB PURPOSE

Develops guest loyalty, relationships and direct marketing programs. This is an entry level position.

ESSENTIAL FUNCTIONS
  • Serve as initial contact and key data entry clerk for Players Club database information
  • Identify and gather information on valuable guests through observation, analysis, personal contact and service
  • Develop guest loyalty, relationships and direct marketing programs
  • Provide services to response to guest requirements
  • Conduct informal surveys and queries
  • Must be at least 21 years of age or older
  • Basic knowledge of departmental policies and procedures
  • Good knowledge of casino layout and Gold Dust Club rules and regulations
  • Ability to handle a variety of customer requests and personalities;
    Must be people oriented.
  • Good verbal and written communication skills
  • Skill in using computer and program (SMART System Club Menu)
  • Basic math skills
REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE
  • High School Diploma or GED
  • Some experience in providing customer service
  • Basic computer experience preferred
PHYSICAL REQUIREMENTS /WORK ENVIRONMENT
  • Office/casino setting;
    Shift work;
    Required to work weekends, holidays, and overtime
  • Standing/Walking-100% for up to 4 hours at a time
  • Exposure to cigarette smoke and noise
  • Some light lifting and carrying required
DISCLAIMER STATEMENT

This job description lists the major duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.

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