Health Information/Patient Access Manager
Job in
Clovis, Curry County, New Mexico, 88101, USA
Listing for:
Laguna Healthcare Corporation
Full Time
position
Listed on 2026-07-17
Job specializations:
-
Healthcare
Healthcare Management, Healthcare Administration, Health Informatics, Healthcare Compliance
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly
USD
90000.00
130000.00
YEAR
Job Description & How to Apply Below
POSITION SUMMARY
Responsible for the leadership and oversight of patient registration, health information management (HIM), medical records, and patient benefits coordination s position ensures the accuracy, integrity, confidentiality, and accessibility of patient health records and registration data while ensuring compliance with HIPAA and all applicable legal and ethical standards. As Privacy Officer, this role also leads the development and implementation of the clinic’s privacy program, ensuring full compliance with federal and state privacy laws.
The manager supports clinical operations by organizing, analyzing, and safeguarding health information and coordinating with other healthcare professionals to ensure accurate and complete medical documentation. The role also includes supervisory responsibilities and operational analysis to continuously improve efficiency, customer service, and staff performance.
ESSENTIAL FUNCTIONS
Organize, manage, and protect all health information data including medical histories, diagnoses, test results, procedures, and provider documentation. Manage requests for medical records in compliance with established clinic policies and federal privacy laws.Maintain electronic health records (EHR), ensure data accuracy, and oversee coding practices related to billing and documentation.Develop, implement, and maintain the clinic’s privacy program ensuring compliance with HIPAA and all applicable regulations.Conduct regular audits, risk assessments, and investigations into privacy concerns.Serve as a subject matter expert and trainer on privacy laws and best practices.Manage all functions of the patient registration process, including insurance verification and benefits enrollment and coordination.Supervise patient registration/benefits staff to ensure timely, efficient, and accurate data collection. Establish workflows to optimize patient flow and ensure a positive patient experience.Analyze health data to identify trends that inform clinical, operational, and administrative decision‑making including GPRA and other quality initiatives. Prepare, compile and coordinate the completion of various reports on daily, weekly, monthly or other established routine schedule.Conduct routine audits to verify data quality and ensure compliance with internal procedures and external regulations.Coordinate with clinical staff to ensure documentation is accurate, complete, and supports quality patient care.Oversee onboarding, training, evaluation, and daily supervision of health information, registration and benefits staff.Set performance expectations, provide coaching/corrective action, and support staff development to ensure high‑quality service delivery.Monitor and manage department budget; track expenses and adjust resources as needed.Develop and update policies and procedures for assigned departments in accordance with federal, state, tribal, and internal requirements.Maintain strict adherence to legal, ethical, and professional guidelines for health information security and patient confidentiality.Collaborate with providers, nurses, administrative staff, and external agencies to ensure seamless access to patient information and services. Coordinate and participate in outreach activities within the community.Act as liaison between departments for health information and patient registration needs. Serve as patient advocate.Assist the Chief Medical Officer and Chief Nursing Officer with provider scheduling and clinic operations planning as needed.Develop and deliver training to new and existing staff on systems (e.g., EHR/RPMS), privacy regulations, workflows, and organizational procedures.Provide operational insight and support for department and clinic‑wide initiatives.Recommend and implement enhancements to workflows, technology systems, and compliance efforts.MINIMUM QUALIFICATIONS
Bachelor’s Degree in health information management, healthcare administration or related field from an accredited college or university plus five (5) years of experience in health information, patient access or registration services with one (1) supervisory/managerial experience OR any combination of…
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