Accounts Receivable; AR) Technician

Job Description Position Overview

The Accounts Receivable (A/R) Technician performs accurate and timely A/R functions to support the financial operations of the Tribal Health Program. This position posts payments, reconciles accounts, monitors aging, and conducts follow-up activities to ensure clean financial data and support overall revenue cycle performance. Experience working in Tribal health systems is strongly preferred. Familiarity with healthcare billing systems is required; experience with RPMS is preferred but not required.

• Posts payments, adjustments, and denials in accordance with organizational policies
• Reviews A/R aging reports and performs timely follow-up on outstanding balances
• Reconciles deposits, remittances, and payment batches
• Identifies payer trends, underpayments, and denial patterns
• Works with internal billing and coding staff to resolve discrepancies within established workflows
• Escalates cross-department issues through the designated supervisor
• Utilizes the organization's practice management or billing system to verify charges, payments, and claim status
• Supports month-end reconciliation and financial close processes
• Maintains accurate documentation to support audits and internal controls
• Ensures compliance with HIPAA, Tribal policies, and applicable federal regulations

• High school diploma or GED required; associate degree in business, accounting, or related field preferred
• Two (2) years of accounts receivable or healthcare revenue cycle experience
• Experience working in Tribal health systems strongly preferred
• Experience with healthcare billing or practice management systems required
• RPMS experience preferred
• Knowledge of Medicaid, Medicare, and commercial insurance
• Proficiency with Microsoft Excel

• Strong understanding of healthcare A/R processes and payer requirements
• Ability to interpret EOBs, ERAs, and payer remittance information
• High attention to detail and accuracy in financial work
• Strong organizational and time-management skills
• Effective communication within assigned workflows and supervisory direction
• Ability to maintain confidentiality and handle sensitive financial information

• Must pass a background check and meet all Tribal employment eligibility requirements.
• Must maintain strict confidentiality of patient information and comply with HIPAA regulations.
• May require occasional travel for training or meetings

Consistent with our commitment to Tribal sovereignty and self-determination, preference in employment will be given to qualified Tribal members and other Native American and Alaska Native applicants as permitted by law.

Haak'u Health Center, formally Acoma/Canoncito/Laguna (ACL) Clinic is now hiring! Please consider joining the Haak'u Health Center team.