Business System Analyst

Business Systems Analyst

Zurich Capability Center is currently looking for a Business Systems Analyst.

• Own the requirements elaboration for features and enhancements related to Guidewire (Policy Center, Billing Center, Claims Center) modules.
• Collaborate closely with business SMEs to document functional and non‑functional requirements and translate them into Guidewire‑aligned solutions.
• Handover clear and detailed requirements to development and configuration teams.
• Support development teams during implementation through requirement clarifications and pre‑UAT validation.
• Participate in Sprint Reviews and support feature demonstrations to business stakeholders.
• Perform post‑implementation validation and provide Business Analyst sign‑off for owned features and epics.
• Support business users during Early Business Reviews, SME testing, UAT, Model Office activities, and user trainings.

• Strong experience as a Business Analyst in the Insurance domain.
• Solid knowledge of commercial insurance (Property & Casualty).
• Hands‑on experience working with Guidewire platforms (Policy Center, Billing Center, Claims Center).
• Experience supporting large‑scale digital or core system transformation projects.
• Proven experience working in Agile environments, including Agile ceremonies (Sprint Planning, Refinement, Reviews, Retrospectives).
• Excellent communication, stakeholder management, and interpersonal skills.

Position available only for candidates located in Mexico. Please apply only if you reside in one of these areas.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.