PR Comm Tech

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

A Comm Tech is required to assist with the planning, evaluation and management of existing complex LAN/wide-area networks, voice and the deployment and implementation of new network territories and services in Puerto Rico SG and the state Lottery. Is responsible for analyzing, designing, installing, configuring, maintaining and repairing of network infrastructure and application components. A Comm Tech performs a wide variety of evaluations, maintenance, installation and training tasks to ensure the computer network performance meets company and user satisfaction.

Analyze network billing and ensure costs are within budget.

• Ability to manage diverse network platforms such as SD-WAN, MPLS, Fiber, Wireless (5G/LTE), and Broadband connections.
• Comprehensive understanding of VPNs, and secure cloud connectivity solutions.
• Experience with 5G/4G LTE cellular data communications and modern enterprise Wi-Fi standards (Wi-Fi 5/6/6E/7, 802.11ax/be) required.
• Experience with network testing, automated diagnostic tools, and troubleshooting.
• Project team participation.
• Manage multi-site and multi-jurisdiction enterprise networks.
• Support field network infrastructure.
• Be responsible for maintaining stability of network communications, and analyzing and solving network outages, or routing issues.
• Define, collect, and publish network operations metrics and service level reports.
• Provide clear communication to all stakeholders, both technical and professional, and liaise directly with the regional team, service operations, software development and internal IT teams.

• Installs, configures and maintains organization's network.
• Performs system backups on internal and external network equipment.
• Troubleshoots network access problems and implements network security policies and procedures.
• Ensures network (LAN/WAN, telecommunications, and voice) security access and protects against unauthorized access, modification, or destruction.
• Reviews of user procedures followed to determine if specified steps were taken.
• Explains user procedures necessary to transmit data.
• Reads technical reference manuals for communications hardware and software to learn cause of problem.
• Updates documentation to record new equipment installed, new sites, and changes to computer configurations.
• Inspects communications wires and cables.
• Act as 2nd level support for the Field Service team on all communications related problems.
• Coordinates installation of communications lines.
• Manage security access systems.
• Work hand to hand with ISP providers to resolve any network outage or issues.
• Review and analyze network billing.
• Performs these functions and all other duties assigned in the best interests of the Company.

• High school diploma. Some college preferred. CCNA preferred. Can be combined by experience and studies.
• 4+ years or more of experience in Networking Field.
• Advanced knowledge of network configuration and design with CISCO networking devices required.
• 4+ years or more of experience with Cisco Routers, Cisco FW & Switches configuration such as IP Routing, Access…