More jobs:
Service Writer
Job in
Clovis, Curry County, New Mexico, 88101, USA
Listed on 2026-06-20
Listing for:
WESTERN EQUIPMENT LLC
Full Time
position Listed on 2026-06-20
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership
Job Responsibilities/Duties
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are close and invoiced
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including computation of charges, submission and follow-up
- Verify parts are on the right segments and are mentioned in the service tech comments or returned parts as needed
- Watch time punches and edit as needed
- Answer phone calls
- Review Codify quotes and go over them with customers
- Selling work to customers, informing customer of the estimated price, and asking for permission to proceed
- Follow up on jobs and with customers
- T Complete Work Orders as needed
- Handle any after-hours situations that may arise; including being on call when needed
- Must have excellent communication skills and be detail oriented
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical term is preferred
- Basic knowledge of accounting practices
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×