Cannon Main Store - RFT Softlines Department Manager
Listed on 2026-07-26
-
Management
Retail & Store Manager, Operations Management, General Management -
Retail
Retail & Store Manager, Operations Management
Under the direction of the Store Manager, the Softlines Department Manager is responsible for leading the daily operations, sales performance, and customer experience within assigned Softlines departments, including Apparel, Accessories, and Prestige Brands. This role is accountable for maximizing sales, profitability, inventory objectives, and customer engagement while developing a high-performing team that consistently delivers exceptional service.
Under the direction of the Store Manager, the Softlines Department Manager is responsible for leading the daily operations, sales performance, and customer experience within assigned Softlines departments, including Apparel, Accessories, and Prestige Brands. This role is accountable for maximizing sales, profitability, inventory objectives, and customer engagement while developing a high-performing team that consistently delivers exceptional service. The Softlines Department Manager plans, coordinates, and executes daily and weekly workloads to achieve department and store sales goals.
They create schedules aligned with business demands and customer traffic, maintain merchandising standards, manage inventory, and ensure operational excellence throughout their areas of responsibility. This leader promotes a customer-centric culture by coaching and developing associates to provide extraordinary shopping experiences. They set clear expectations, foster accountability, and utilize performance management practices to drive results. The Department Manager is also responsible for resolving customer concerns, de-escalating challenging situations, and empowering team members to deliver solutions that enhance customer satisfaction and loyalty.
- Lead and develop a team of associates to achieve sales, profit, customer service, and operational objectives.
- Maximize sales performance, profitability, and inventory productivity within assigned Softlines departments.
- Plan and execute daily and weekly workloads to support department
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).