Operations Manager

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO’s wide range of service programs offer a variety of options to provide a seamless, single source distribution system.

NOVO’s regional healthcare linen facilities are HLAC accredited and operate with state-of-the-year processing equipment and processes.

We are searching for an Operations Manager for our Ravenna, OH location. The Operations Manager will be reporting to the Plant Manager. This critical role requires a blend of operational expertise, leadership skills, and a commitment to continuous improvement. The successful candidate will play a vital role in optimizing our processes, enhancing productivity, and ensuring the smooth functioning of our facility.

• Manage and optimize all aspects of daily operations, focusing on process improvement, quality control, and productivity optimization.
• Develop and implement strategies to improve efficiency and reduce costs.
• Oversee inventory management and scheduling to ensure smooth workflow.
• Supervise production processes, ensuring adherence to quality standards, safety regulations, and production schedules.
• Analyze output data to identify areas for improvement and make data-driven decisions.
• Manage the efficient flow of goods and materials throughout the facility, including overseeing procurement, warehousing, and production.
• Lead, motivate, and mentor a team of supervisors and other personnel.
• Foster a collaborative and productive work environment through effective delegation, performance management, and team building.
• Contribute to talent acquisition and training/development initiatives.
• Ensure adherence to all relevant health and safety regulations (e.g., OSHA, HLAC, TRSA) and maintain a safe working environment.
• Oversee quality control measures and risk management strategies.
• Effectively troubleshoot operational challenges, conduct root cause analysis, and implement corrective actions.
• Communicate effectively with all levels of the organization, including senior management, supervisors, and team members.
• Demonstrate a strong understanding of laundry processes, equipment, and chemicals used in the facility.
• Stay updated on industry standards and best practices.
• Utilize data to monitor key performance indicators (KPIs), identify trends, and make informed decisions to improve operational efficiency.

• Bachelor's degree in business administration or equivalent experience.
• 5 years of experience as an Operations Manager or in a similar operational leadership role.
• Proven track record of success in optimizing operational processes and improving efficiency.
• Strong understanding of production management, quality control, and safety regulations.
• Experience with inventory control.
• Excellent communication, problem-solving, and leadership skills.
• Proficiency in Microsoft Excel and other relevant software.

• Competitive pay
• Paid Holidays
• Paid Time Off Program (PTO)
• 401(k) w/Employer Match
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Medical, Dental, and Vision Programs
• Basic Life/AD&D Insurance
• Long-Term Disability (LTD)

Novo Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.

All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer.

Drug-Free Workplace.

NOVO Health Services is the only "one stop shop" service provider in U.S. currently serving all healthcare-related end markets with both Healthcare Laundry Services as well as Sterilized Reusable Surgical Solutions.