Crew Member, Restaurant​/Food Service

Description

Would you like to become part of a proud, family-owned brand with more than 70 years of history providing New Mexico’s favorite quick service meals? Join Blake’s LOTABURGER, famous for the original Green Chile Cheeseburger. At Blake’s Lotaburger, our Crew Members are the heart of everything we do, from creating wonderful customer moments to serving delicious food. This is a great opportunity to develop your leadership skills, advance your career, and share the rich flavors of our authentic New Mexico cuisine.

The Crew Member’s role is to deliver a KIND and exceptional customer experience for all guests of Blake’s Lotaburger restaurants through TEAM
work. All crew members are expected to adopt an attitude that is PASSION
ate about our food and fanatical about our PROCESS
. Crew members will be assigned to one of six position assignments during each shift and are expected to quickly learn and be proficient in all of them, including:
Cashier/Counter Service & Drive-Thru Window, Assembly Table, Fry Station, Grill Station, Prep Station and Housekeeping. All crew members report to the General Manager.

• Know and embody the Mission, Vision and Core Values of Blake’s Lotaburger –
  KIND
  , TEAM
  , PASSION
  , PROCESS
• Provide an outstanding customer experience for every Blake’s Lotaburger guest
• Address all housekeeping duties throughout the restaurant
• Other duties/projects as assigned

• Enjoy greeting people while possessing a high energy level and an outgoing personality
• Conversational in English with the ability to effectively communicate with Blake’s Lotaburger customers with a clear customer service focus
• Operate cash register (POS System), accurately handle cash to make correct change and correctly process credit card transactions
• Regularly visit our customers in the dining room with the blue “check back” tray

• Possess a high energy level with attention to detail
• Ensure the assembly table is always stocked with product and ice
• Work safely with knives and other sharp objects, always using proper personal protective equipment (PPE) and using kitchen equipment in a proper manner
• Quickly assemble orders as per the customer’s preferences and in accordance with established process and procedures
• Work as a team with the Grill Cook and Cashier/Counter Service to ensure accurate order execution

• Operate the fryer in a safe manner in accordance with Blake’s Lotaburger service and safety standards
• Prepare orders in accordance with established process and procedures
• Responsible for product rotation and cleanliness of the reach-in freezer
• Coordinate with Cashier/Counter Service and other Crew Members to complete orders quickly and accurately

• Lead the kitchen by always being passionate about the food and fanatical about the process
• Ability to multi-task within this skilled position with attention to detail
• Handle multiple orders on the grill while adhering to Blake’s Lotaburger cooking processes, techniques, and recipes
• Understand the health codes and procedures applicable to our business and ensure food safety

• Oversee daily preparation of fresh produce as well as the initial morning set-up of the assembly table
• Ability to work with knives and other sharp objects safely, always using proper personal protective equipment (PPE), and using kitchen equipment in a proper manner
• Responsible for stocking and the proper rotation of the meat chest(s) and the walk-in cooler
• Wash dishes and utensils

• All crew members are responsible for ongoing housekeeping duties throughout the restaurant
• Ensuring all areas of the restaurant are kept clean and safe including the removal of trash, cleaning of…