Field Service Technician - Santa Teresa​/El Paso

Position:
Field Service Technician – Santa Teresa, New Mexico

We are looking for a Field Service Technician to join our team in Santa Teresa, New Mexico. This role reports to the Field Service Manager and supports Bloom Energy servers at customer sites.

• Diagnose, maintain, and troubleshoot Bloom Energy servers at customer sites.
• Utilize extensive product and industry knowledge to offer technical support to customers, specializing in fuel cell system maintenance, site upkeep, safety protocols, and issue resolution.
• Demonstrate proficiency in working independently and collaboratively within a dynamic, fast‑paced setting.
• Possess a comprehensive understanding of diverse electrical and mechanical systems, enabling effective troubleshooting and problem solving.
• Effectively manage internal and external communication channels to coordinate tasks and ensure seamless operations.

• Strong mechanical aptitude and troubleshooting/repair skills; understanding of mechanical systems, piping, plumbing, and valve operation preferred.
• Electrical experience required, with troubleshooting & repair skills necessary.
• Prior experience as an electrician in 3‑phase systems, UPS (backup power) systems, maintenance, electrical generation and distribution systems, power electronics, Automatic Transfer Switch systems, and microprocessor‑based control platforms is highly beneficial.
• Experience with various test and measurement equipment, electrical codes, and personnel safety products and procedures.
• Ability to read and interpret electrical single‑line diagrams and blueprints.
• Experience performing equipment maintenance in accordance with ANSI/NETA standard for Electrical Power.
• Experience monitoring/operating systems in operation.
• Basic understanding of safety requirements.
• Identifies and resolves complex problems and applies problem‑solving skills to most situations.
• Highly motivated and able to work independently.
• Demonstrates sound judgment.
• Team player with high level of integrity and professionalism.
• Able to communicate effectively in English (written and verbal).
• Able to follow procedures and execute sequenced work instructions.
• Able to facilitate 24×7 operations, on‑call duty, shift work, and travel as needed.
• Maintains a good‑standing driving record.
• Basic computer skills.

• Lift 45‑50 lbs.
• Work at heights with appropriate PPE.
• Wrist, squat, bend, and twist during the workday.
• Use a ladder or stepstool regularly.
• Work in outdoor weather conditions.

• Competitive medical, dental, and vision plans with large employer contribution.
• 401(k) retirement plan with company match.
• Generous mental health support services.
• Legal services.
• Virtual physical therapy access.
• Fertility and family forming benefits.
• Fair and equitable compensation practices.
• Salary Range: $24.05 – $34.61 per hour.

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.