Field Technician

Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live‑streaming and on‑demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, you will be trained to lead the charge for a world‑class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six‑time J.D. Power award winner for being #1 in Customer Satisfaction.

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

• Install and service DISH equipment and smart home products in customers’ homes
• Teach customers how to use their tech and offer additional services when helpful
• Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

• Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
• Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
• Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive Award Perqs—redeemable for travel, electronics, and more
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
• Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company‑provided van, tools, and uniforms

• Clear, step‑by‑step guidance for installations and service
• Smart home tech knowledge to support and educate customers
• Best practices created by our most experienced techs

• Valid Driver’s License: Clean record required
• Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
• Physical Ability:
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
• Customer Focus: Build trust and create a great experience
• Problem‑Solving: Tackle a variety of challenges on the spot
• Determination: Work in tight spaces and all kinds of weather
• Adaptability: Handle changes and unexpected tasks with ease

We offer comprehensive benefits including paid training, time off, medical, dental, vision, life insurance, HSA, 401(k) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement.

Echo Star is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We ensure reasonable accommodations for applicants and employees with disabilities and support diverse hiring practices.

Compensation: $18.50/Hour