Admin Assistant III - Travel Center Operations

Job Details

Job Location:

29 Fuels
- Coachella, CA 92236

Position Type:
Full Time Job Category:
Admin
- Clerical

SUMMARY:

This position is responsible for providing administrative support and independently maintaining, organizing and planning all the business affairs of the Travel Center Operations department. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise:
We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

The requirements listed below are representative of the knowledge, skill, and/orability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of:
  Welcoming, Proactive, Seamless, Personalized and Valued.
• Manage a calendar, schedule appointments and provide real-time scheduling support by booking appointments and preventing conflicts. Anticipate the needs of others in order to ensure their seamless and positive experience.
• Screen incoming calls and correspondence and determine what, if any, are subject to direct review. Independently respond to correspondence and telephone calls. Provide direct administrative support to senior leaders, including email correspondence, and generation and distribution of memos, letters, spreadsheets, forms, and faxes.
• Develops, implements and administers department office systems and procedures. Establishes office procedures, policies and operations.
• Arrange programs, events, or conferences by arranging facilities and caterer, issue information or invitations.
• Direct preparation of records such as agenda, notices, minutes and resolutions for meetings.
• Act as custodian of documents and records and handle sensitive information in a confidential manner.
• Handles office tasks, such as filing, generating reports and presentations, setting up meetings, and reordering supplies.
• Offers strategic support to the Travel Center team as required.
• Compose and prepare confidential correspondence, reports and other complex documents.
• Arrange complex and detailed travel plans and itineraries, compile documents for travel-related meetings.
• Training or mentoring lower-level administrative staff.
• Demonstrates advanced proficiency in analytical tools and software applications.
• Possess strong problem solving and decision-making skills.
• Comply with Twenty-Nine Palms Band of Mission Indians policies and applicable laws.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

This job does not require supervisory duties. May have supervisory or lead responsibilities.

• Must possess a high school diploma or equivalent;
  Associate’s or Bachelor’s Degree preferred.
• Minimum five (5) years related experience and/or training, or equivalent combination of education and experience.
• Experience with Retail Fuel Accounting is required.
• Minimum one (1) year of experience using SSCS back office is required.
• Experience in fuel retail or convenience store operations strongly preferred.

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications…