Executive Director Tribal Gaming

SUMMARY:

Reporting directly to the Board of Gaming Commissioners, the Executive Director serves as the chief administrative and regulatory officer of the Tribal Gaming Commission. The position directs the Commission’s licensing, compliance, investigative, audit, and administrative functions; promotes regulatory independence and integrity; safeguards Tribal gaming assets; and supports compliance with the Indian Gaming Regulatory Act (IGRA), the Tribal-State Gaming Compact, National Indian Gaming Commission (NIGC) regulations and Minimum Internal Control Standards (MICS), Tribal Gaming Ordinances, Commission regulations, System of Internal Control Standards (SICS), and other applicable federal, state, and Tribal requirements.

This position is responsible for directing and overseeing all Gaming Commission operations activities and initiatives. In addition, you are the HEART of our Five-Star Experience, embodying our Service Promise:
We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters. As leaders, you are responsible for delivering our Five-Star Experience through our Mission Statement, Service Promise, and department service standards. This includes consistently performing our service expectations with HEART. Hello, Engage, Anticipate, Respond, Thank.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide outstanding customer service to guests and all other employees by exceeding our mission statement.

Lead by example and carry out our HEART Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards. This entails consistency performing our service expectations of:
Hello, Engage, Anticipate, Respond, Thank.

Continually coach and support Team Members to ensure they have the skills, tools and resources to successfully complete their jobs, including the delivering of the HEART Experience expectations.

Direct the day-to-day administrative and regulatory operations of the Tribal Gaming Commission and establish priorities consistent with Commission direction and applicable law.

Oversee licensing, background investigations, regulatory inspections, compliance reviews, internal audit, surveillance oversight, and vendor and employee regulatory compliance within the Commission’s authority.

Provide objective, timely, and well-supported reports, recommendations, and regulatory guidance to the Board of Gaming Commissioners; implement Board directives and maintain escalation protocols for significant regulatory matters.

Serve as the primary regulatory liaison with the NIGC, the California Department of Justice Bureau of Gambling Control, and other appropriate federal, state, Tribal, and local agencies.

Recommend, develop, implement, and periodically review Commission regulations, policies, procedures, ordinances, and internal control standards to address legal requirements, risk, and evolving industry practices.

Direct fair, thorough, and well-documented investigations into potential regulatory violations, patron disputes, licensing concerns, or compliance breaches; prepare reports and recommendations for hearings or other Commission action.

Direct or coordinate financial, operational, information technology, cybersecurity, and regulatory audits and risk assessments to safeguard Tribal assets, deter fraud, and preserve confidence in regulated gaming operations.

Ensure the secure handling, retention, and…