Title Service Representative II

Overview

Title Service Representative (Administrative) – Hunt Valley, MD
Hourly rate: $17.75 with overtime eligibility. Full-time position with multiple shifts.

• Conduct effective follow‑up for motor vehicle titles.
• Communicate with customers, clients, motor vehicle dealers, and agency personnel.
• Process customer service requests and repossession requests.
• Handle calls from DMVs, dealers, and auction houses.
• Process requests received via client portal and email.
• Ship repossession applications and affidavits to DMVs or Tag Agents to obtain title.
• Send customers and dealers Release of Liens, copies of titles, and contracts via Fed Ex, fax, or email.
• Reassign titles to new dealers and add to dealer shipment.
• Prepare and submit client reporting.
• Manage complex and escalated account issues.

• High school diploma or GED.
• 2–4 years of administrative experience.
• Experience with DMV, car dealership, or title work is a plus.
• Strong attention to detail, dependability, and follow‑through.
• Proficiency in Microsoft Excel and Word.
• Strong work ethic and data entry/clerical skills.
• Excellent interpersonal skills and ability to collaborate across the organization.
• Willingness to maintain a professional appearance and present a positive company image.
• Ability to meet expected production guidelines.

Comprehensive benefits package including medical, dental, vision, 401(k) participation, paid time off, and holiday pay.

The Amynta Group is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any protected ground of discrimination. The information collected is solely used to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation.

The Company will accommodate a candidate to the point of undue hardship. Please inform the Company’s personnel representative if you require an accommodation in the application process.