Recreation Specialist; Marina

Job Title

The purpose of the position is to assist the Marina Manager in the development of strategies that enhance and expand Marina and Tides Club membership and ensures the efficient operation of the Marina/Tides.

Plans and organizes membership drives. Works with FSS Marketing on campaigns and publicity to promote patronage and membership at the Marina/Tides. Performs various customer service, administrative services. Within established policies and objectives, coordinates and conducts a variety of recreation programs in support of a large program. Provides operational oversight of the Marina/Tides. Implements higher-level directives, selects activities, and services to be offered in addition to required basic programs.

Schedules, publicizes, and promotes various programs/clinics and other activities. Ensures compliance with all state and local agencies regulatory requirements. Analyzes all related costs and calculates prices. Accounts for all funds involved in the program and makes recommendations to maintain a solid financial condition of activities. Develops and implements procedures to monitor, track, and document program effectiveness and success. Utilizes various software programs in researching networking, exchanging information, and establishing historical files of adventure program.

Resolves customer issues and complaints. Monitors and tracks customer feedback to evaluate and then ensure quality service and client satisfaction. Establishes, reviews, and evaluates purchase of supplies, equipment, and resale merchandise. Assists manager with assigning, directing, and reviewing the work of assigned employees and volunteers. Recruits, mentors, organizes, plans, and provides direction to volunteers. May assist manager with assigning work to subordinates based on priorities, the difficulty of the work to be performed, and the capabilities of employees.

In the absent of the Marina Manager may be required to prepare employee work schedules and reviews leave slips. May be required to assist other Community Services facilities in programing. Performs other duties as assigned.