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Office Manager

Job in Cocoa, Brevard County, Florida, 32922, USA
Listing for: Service Corporation International
Part Time position
Listed on 2026-06-03
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Administrative Management, Business Administration
Job Description & How to Apply Below
Our associates celebrate lives. We celebrate our associates.

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

JOB RESPONSIBILITIES

Accounting Function Oversight

* Collections of all accounts receivable

* Verifications and payments of all accounts payable invoices

* Controls of receipt and deposit of cash payments received

* Maintains petty cash account and disburses the same in accordance with company policies and procedures

* Reconciliations of all accounts

* Cash advance checks

* Same Day Check requests

* Bank deposits

* Verifies/audits cash disbursement reports

* Tracks Capital Expenditure Authorizations (CEAs)

Operational Activities

* Orders supplies for the office and completes inventory counts

* Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets

* Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments

* Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation

* Schedules incoming orders and drivers for the ambulate service

* Completes various funeral/cemetery reports and files accurately

* Supports Sales as necessary requiring an understanding of JD Powers

* Assures compliance with all Company policies and procedures to include

* Sarbanes Oxley (SOX) audit

* Dignity University (DU) training

* Interment Verification Training (IVT) audits

* Day Sales Outstanding's (DSO) related to financial and administrative areas

* Assists in preparing and/or overseeing all funeral/cemetery-related forms

* Reviews time cards and administers corporate payroll policies and procedures

* Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.).

* Ensures new associates receive new hire orientation

* Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators

* Maintains vehicle records/licenses

* Processes expense reports

* Updates General Price Lists (GPLs)

* Manages all Alarm Systems (codes, working order, etc.)

* Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed

* Coordinates daily activities with business unit as well as other departments

* Trains associates in the proper administration of policies and procedures

* Services customers by interacting with families in a professional and compassionate manner

* Maintains and updates customer records

* Updates company website with current obituaries and ensures obituaries are placed in newspapers

* Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

* Behaves in a supportive way to enrich the work environment

* Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance

* Performs other duties as assigned

MINIMUM REQUIREMENTS

Education

* High school diploma, GED or completion of a diploma-training program at a college or technical school

Experience

* Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge,

Skills and Abilities

* Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required

* Excellent communication skills both orally and in writing

* High level of compassion, integrity, and confidentiality

* Problem solving skills

* Ability to multi task and set priorities

* Detail oriented

* Must be flexible and able to function in a face-paced environment

WORK CONDITIONS

Work Environment

* Professional Dress is required when in contact with families.

Work Postures

* Sitting continuously for many hours per day, up to 6 hours per day

* Climbing stairs to access buildings frequently

Physical Demands

* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

* Working beyond "standard" hours as the need arises

Postal Code: 32927

Category (Portal Searching):
Operations

Job Location:

US-FL - Cocoa
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