Branch Manager

Branch Manager – Escrow Operations (Cody, Wyoming)

We are seeking an experienced, service‑driven Branch Manager to lead the day‑to‑day operations of our Cody, Wyoming office. This role is ideal for a hands‑on escrow professional who enjoys leading a team, building strong customer relationships, and ensuring smooth, accurate, and compliant real‑estate transactions.

• Oversee day‑to‑day operations of the Cody branch and/or satellite office.
• Manage escrow transactions as a neutral third party between buyers and sellers.
• Lead, coach, and train branch staff to ensure compliance with established practices and procedures.
• Monitor employee performance, workflow, customer service, and operational efficiency.
• Prepare branch reports and conduct reviews or audits of current procedures.
• Implement processes, policies, and best practices to support consistent branch operations.
• Maintain strong relationships with customers, real‑estate professionals, lenders, and internal partners.
• Regularly perform production escrow duties while supporting branch leadership responsibilities.
• Apply expertise or specialized knowledge in one or more escrow product areas.

The ideal candidate is a proven escrow professional with strong leadership skills, operational discipline, and a passion for serving the local real‑estate community. They are comfortable balancing production responsibilities with branch oversight and are committed to creating a positive, accountable, and high‑performing team environment.

Education
:
High School diploma or equivalent.

Experience
: 6+ years of directly related experience; 3–5 years of demonstrated experience in a leadership or management role.

Pay Range: $69,600.00 – $92,700.00 annually.

First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan.

First American is an equal‑opportunity employer in every sense of the term.