Administrative Specialist II

This position focuses on a variety of customer service, program, and support functions at the University of Idaho Coeur d’Alene ( UICDA ). The incumbent is the front-line representative and serves as a member of UICDA . The incumbent supports the UICDA team and provides information to the public, employers, alumni, current and prospective students, and faculty/staff.

The position provides a wide range of operational support to visitors, students and employees, navigating a variety of administrative processes, procedures and cyclical calendars of activities critical to the operation of the unit within the broader university. The primary responsibility is to serve as administrative process expert and coordinator. The position may serve as first point of contact for the department while also performing administrative functions such as researching information and solving problems for faculty, staff and students, and providing program and/or event assistance.
Duties may include:

• Compose, proofread, edit and distribute a variety of business documents and routine reports
• Maintain schedules and event calendars
• Coordinate logistics for regular travel and meetings
• Collect and organize data, enter information into various electronic systems in accordance with university or department procedure to ensure accuracy and compliance, validate information and resolve conflicts in data
• Review internal operating procedures and practices to determine whether improvements can be made in areas such as workflow and records management
• Greet office visitors and respond to incoming calls and email correspondence. Provide information about office services and processes, redirect inquiries to appropriate offices/individuals
• One year performing office support functions such as document or records management, composing or editing and formatting business documents, reception and/or customer service
• Using computer software and applications for word processing, spreadsheets, email and internet research
• Balancing a workload of assigned tasks to meet multiple deadlines

• High School Diploma or equivalent

• None

• Associate’s or Bachelor’s degree, Bachelor’s preferred
• Two years of administrative experience; independently solving problems/performing liaison activities in a work setting; coordinating activities requiring complex arrangements; developing and summarizing material for reports on a frequent or recurring basis; providing office support functions; composing a variety of business documents; researching, compiling, and summarizing data for reports
• Experience working in customer service environment
• Ability to work cooperatively with on- and off- campus organizations
• Handling multiple projects simultaneously and respond to the needs of staff and clientele
• Knowledge of University of Idaho policies and procedures
• Experience working independently, with minimal supervision
• Editing and writing business correspondence using proper grammar and punctuation as demonstrated in application materials
• Experience using computer information systems that manage an organization’s finances, business processes and/or records
• Using computers for word processing, email, internet searches, data organization and records management
• Experience collecting and compiling data
• Experience with database management
• Knowledge of Banner

• None

FLSA Status Non-Exempt

Employee Category Classified

Pay Range $18.79 per hour or higher depending on education and experience

Fiscal Year

0.65

Full Time/Part Time Part Time

A visa sponsorship is available for the position listed in this vacancy.

A visa sponsorship is available for the position listed in this vacancy. No

07/28/2026

Open Until Filled Yes

Applications received by August 11, 2026 will receive first consideration.

Applicants who are selected as final possible candidates must be able to pass a criminal background check.

The University of Idaho is an…