Senior Secretary - Juvenile Diversion

Senior Secretary – Juvenile Diversion

Are you a highly organized, proactive professional who thrives in a fast-paced environment? Do you enjoy work that has a real impact on youth and your community? If so, we invite you to bring your administrative skills to our Juvenile Diversion team as a Senior Secretary.

• Competitive Pay
  : $17.85 to $21.21 per hour depending on experience
• Amazing Benefits
  :
  Enjoy an exceptional benefits package, including health care for eligible employees and their dependents through our free medical clinic
  , offering primary care, medications, lab services, and more.
• Generous Paid Time Off
  :
  Earn up to 8 hours of vacation each month, with increases based on your years of service. We believe in giving you time to relax and recharge!
• Secure Your Future
  :
  Benefit from a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI), so you can feel confident about your future.
• Career Growth
  :
  Opportunities for advancement and eligibility for public student loan forgiveness.

As a Senior Secretary, you’ll play a critical role in supporting the mission of juvenile diversion services. Under limited supervision, you will:

• Provide high-level administrative and secretarial support to the Manager and caseworkers.
• Supervise in-house community service projects and client activities.
• Serve as a key liaison between departments, clients, and the public.
• Draft and prepare accurate reports, letters, and confidential documents.
• Maintain calendars, organize records, and manage data entry in departmental databases.
• Answer and direct multi-line phone calls, resolve inquiries, and maintain professionalism under pressure.
• Receive and process restitution and diversion fees, manage office supplies, and ensure the smooth day-to-day running of the department.
• Explore the full job description to see if this role is the right fit for you.

This is a dynamic role for someone who enjoys balancing administrative precision with meaningful interactions that support youth services.

• Strong organizational, communication, and multitasking skills.
• Ability to maintain confidentiality and handle sensitive information with care.
• Experience working with or supporting at-risk youth or social service programs is a plus.
• Calm, confident presence when dealing with the public, especially in emotionally charged situations.
• Comfort with databases, document creation, proofreading, and Microsoft Office tools.

• Associate’s degree (or equivalent certification) in Business, Secretarial Studies, or related field.
• Two or more years of progressively responsible administrative experience.
• Valid driver’s license and the ability to become First Aid and CPR certified.

You’ll be working in Kootenai County
, one of the most picturesque places in northern Idaho! Nestled among scenic mountains and over 20 pristine lakes, our county is an outdoor enthusiast's dream. Located in Coeur d'Alene
, you’ll enjoy a low crime rate, access to stunning natural beauty, and a peaceful, friendly community—making it the ideal place to work and live.

Candidates for employment must successfully complete the County's pre-employment background and drug screening.

Questions? Reach out to our Human Resources team at  or email kcrecruit.

Equal Opportunity Employer/Vets Preference/Drug-Free Workplace