Senior Programs Manager — Customer Experience
Job in
Coeur d Alene, Kootenai County, Idaho, 83814, USA
Listed on 2026-02-14
Listing for:
Rover.com
Full Time
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
A pet care services company in Idaho seeks a skilled program leader to drive customer satisfaction initiatives. You will spearhead programs to enhance agent experiences, coordinate cross-functional teams, and leverage data for informed decisions. The ideal candidate should have over 5 years of project management experience, strong analytical and communication skills, and be proficient in Excel. Join us for a dynamic work environment with opportunities for growth and great benefits.
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Position Requirements
10+ Years
work experience
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