Client Relationship Banker

About The Role

Love Where You Work!

At Mountain West Bank, our employees love where they work! Our employees describe our culture as one that promotes having fun at work and being one big happy family. We take every opportunity we can to recognize and appreciate our employees, not only on designated days, but all throughout the year. We love investing in our employees whether it be in the form of our generous 401(k) contributions or our robust training programs.

We also love volunteering in our communities and love delivering the unexpected not only to each other but to our customers and the community.

Love Where You Live!

We love where we live, and we try to make our communities a little better, both individually and as a team. We strongly encourage all our employees to give back to the community in which they live and we even pay them to do so.

Do you have a desire to make your city a better place to live? We just might be able to help you do it.

A Strong Foundation

Mountain West Bank operates exclusively in the state of Idaho serving Bonners Ferry, Ponderay, Sandpoint, Coeur d’Alene, Post Falls, Hayden, Boise, Meridian, Eagle, Nampa, Hailey and Ketchum. We are one of 17 division banks under the Glacier Bancorp umbrella. Glacier Bancorp, Inc. is a community banking organization with assets greater than $29 billion, operating in banking offices across eight western states:
Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona, Nevada, and Texas. Since 2015 we have been recognized as one of America’s Best Banks, America’s Best-In-State-Companies (top holding company), one of America’s Best Employers By State, one of America’s Most Trusted Companies and one of the World’s Best Banks, according to Forbes Best Banks lists.

Ready to LOVE WHERE YOU WORK?

The Client Relationship Banker delivers an elevated, relationship-focused banking experience for business owners, professionals, nonprofit organizations, municipalities, and personal banking clients within Mountain West Bank's new headquarters branch in beautiful downtown Coeur d'Alene.

This role is ideal for a service-minded professional who thrives in a boutique environment where personalized attention, relationship development, and exceptional client service are paramount. The Client Relationship Banker serves as a trusted resource for clients, identifying solutions, strengthening relationships, and supporting the delivery of a distinctive banking experience that differentiates Mountain West Bank from traditional banking institutions.

Success in this role requires professionalism, initiative, sound judgment, and a passion for creating memorable client experiences through every client interaction.

• Uphold and actively promote the bank’s core beliefs, core values, and customer service standards, collectively known as “Our Compass”.
• Deliver a concierge-level banking experience through personalized relationship management and proactive client engagement.
• Build and maintain relationships with business owners, professionals, nonprofit organizations, municipalities, and personal banking clients.
• Contribute to branch growth through client relationship development and community engagement.
• Support commercial lending, professional banking, mortgage, and other internal banking partners with client account activities, maintenance, and service needs.
• Promote the Bank's High-Performance Growth (HPG) program, referral process, and Tell-a-Friend program while striving to exceed company goals.
• Perform universal banker functions including account opening, account maintenance, consumer lending support, and complex client servicing.
• Identify client needs and recommend appropriate banking products and services.
• Maintain accurate records and operational documentation, ensuring timely and accurate submissions.
• Support audits, compliance reviews, and risk management activities.
• Ensure adherence to bank policies, procedures, and regulatory requirements, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Partner effectively with branch teammates and internal departments to deliver seamless client service.
• Pa…