SBA Loan Assistant

SBA Loan Assistant

Mountain West Bank is seeking an exceptional SBA Loan Assistant for our Small Business Administration team in Coeur d'Alene,  role involves preparing, assembling, and verifying the accuracy of SBA loan documentation, serving borrowers, and supporting relationship management. Applicants must have a minimum of three (3) years of clerical experience in a banking or SBA environment, clear communication, customer‑service excellence, and strong written and grammatical skills.

• When requested, submit appraisal‑bid‑request to approved appraisers and engage when required.
• Order and review loan documents to ensure proper vesting, legal descriptions, dates, signatures, etc. Prepare documentation sheets and check off all items as they are received. Ensure files are completed in a timely manner. May act as closing agent for loans. Type denial letters and log and maintain file on denials according to regulations.
• Complete and prepare all required SBA loan documents in accordance with SBA policies and procedures.
• File lien perfection documents to ensure our lien is recorded timely and accurately.
• Verify all loan files are completed and adhere to bank and SBA policies, including injection documentation and tracking and loan disbursement documentation and tracking.
• Scan loan files to core system in accordance with bank procedures.
• When required submit loan information and documentation to the SBA Loan Guaranty Processing Center for approval.
• Disburse loan proceeds in accordance with bank and SBA procedures.
• Submit department invoices for payment through Flexi Program.
• Track and follow up on maintenance of files including rate and payment changes, insurance, UCC renewals, financial statements and tax returns, corporate verification of status, inspections, etc. Receive and distribute rate and payment change notices as appropriate. Monitor loans serviced to ensure that required changes are made and are accurate; work as liaison with other departments.
• Maintain a tickler system to follow‑up on all pending items. Assist lender with tracking of any covenants that may be required by the loan agreement; verify accuracy of statements as they are received.
• When requested assist with requesting annual tax returns and financial statements from borrowers.
• Monitor loans serviced to ensure that required changes are made and are accurate.
• Assist customers and branch personnel with questions or problems concerning SBA loans.
• Complete Branch Checking Account certifications and GL certifications as required.
• Must comply with applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Related duties as assigned.

• High school diploma or equivalent.
• 3 years of clerical experience in a banking environment.
• Fundamental understanding of banking, accounting, legal, or related experience.
• Ability to multi‑task and handle complex tasks efficiently.
• Strong written and verbal communication skills to maintain quality customer service.
• Strong organizational skills with attention to detail.
• Excellent customer service experience.
• Proficiency with Microsoft applications (Word, Excel, Outlook) and other basic office equipment.

• Prior banking experience.
• Fundamental understanding of banking, accounting, legal, or related experience.

• Interpersonal skills to meet and deal effectively with the public in a courteous manner, responding to a variety of situations with professional discretion.
• Well‑developed written and verbal communication skills to maintain quality customer service in all aspects of the position.
• Good math and organizational skills to ensure the maintenance of complete, accurate loan documentation and follow‑up.
• Skill to efficiently operate a calculator and computer as well as other basic office equipment.

Routinely performs work indoors in a climate‑controlled shared work area with moderate noise level.

Employee is required to sit and use hands in repetitive motions to finger, grasp, handle, or feel; talk or hear. Occasionally…