Lead Epic Application Analyst - Cardiology & Radiology

Lead Epic Application Analyst - Cardiology & Radiology

Must be Radiant certified, preferably Cupid certification as well.

Responsible for planning and executing all facets of the life cycle for the Epic and third-party applications supporting Kootenai Health, our affiliates and downstream customers. Assists in the analysis, design, implementation, optimization and support of the use of Epic modules and third-party applications. Knows the technical capabilities of the systems they support, as well as understand data elements, interfaces, and the workflow and functional use of the Epic modules and third-party applications.

Participates in new module or new application implementation and upgrades, and will act as a liaison between departmental staff, Information Systems staff for all facilities and the application vendors. Responsible for leading and mentoring other analysts, and will organize and prioritize assignments, perform peer review and provide technical feedback.

• Provides leadership for an identified group of analysts; mentors and develops other team members through coaching and influence rather than through direct supervision
• Monitors and manages work assignments for an identified group of analysts; organizes and prioritizes tasks, tickets and deliverables
• Performs peer review, provides technical input and feedback, and has input into annual performance appraisals
• Performs in-depth analysis of current and future workflows, data collection, report details and other technical issues associated with the Epic EHR and designated third-party applications
• Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system
• Investigates standardization and process improvement opportunities while making build decisions
• Validates data is accurate and meets business requirements
• Designs and executes mid- to large-scale application testing as required
• Provides support for the installation and implementation of system patches, service utilities and version upgrades as assigned; leads or participates as a team member on process improvement efforts; ushers system environment changes
• Participates in integrated area domain and affinity groups in support of operational governance; may lead or facilitate group discussions.
• Troubleshoots, identifies root cause, and documents problems of medium to high complexity for assigned applications and systems
• Leads Incident Management and Problem Management efforts
• Analyzes and manages systems or third-party vendors/service providers to ensure service level agreements are met
• Maintains data integrity and security for assigned applications and systems
• Develops system documentation as assigned per standards
• Validates/approves system documentation developed by corresponding assigned team of analysts
• Develops communication related to education efforts for deployments, upgrades, optimizations and other system changes as assigned
• Analyzes workflows and understanding policies, procedures and constraints in core clinical or business area(s) of responsibility
• Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial and efficiency needs
• Performs other related duties as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Regular and predictable attendance is an essential job function
• Competent to meet age specific needs of the unit assigned

• Associate’s degree in Computer Science, Information Technology, Nursing or a related field preferred, or equivalent education/experience required
• Minimum 5 to 7 years of analyst experience preferred
• Minimum of 2 years of experience in Radiology and/or Cardiology Information Systems preferred
• Prior lead or supervisory position preferred
• Epic certification or accredited in one or more Epic modules as assigned required
• Certification to be initiated as directed and completed within 3 months upon completion of Epic training; employee must remain current in certification or…