NetSuite Administrator

URM Stores, Inc. is seeking an experienced Net Suite Administrator to support and optimize the Net Suite ecosystem that powers our business, based in Spokane, WA. This role serves as the primary point of contact for all Net Suite ecosystem users, providing technical mentoring, coaching, and consulting to resolve issues and improve process and application performance. You will act as the subject matter expert on Net Suite functionality and system design, partnering with business departments to configure, enhance, and support the platform.

This position is accountable for the day-to-day health, reliability, and continuous improvement of Net Suite operations. If a business process depends on Net Suite, you will help ensure it runs smoothly.

• Application Support: Support and maintain Net Suite and related business applications across the Net Suite ecosystem.
• Subject Matter Expertise: Act as the subject matter expert on Net Suite functionality and system design.
• User Support: Provide ongoing system and technical support to users, acting as an advocate to resolve issues and improve process and application quality.

• Enhancement Proposals: Propose system design and enhancements based on business problems and product requirements.
• Configuration Management: Create and manage changes to fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports, and dashboards.
• Best Practices: Ensure best practices are followed across all configuration and administration activities.

• Business Partnership: Work with various business departments to align Net Suite capabilities with operational needs.
• Project Support: Work with cross-functional teams to design, build, and roll out enhancements, and support, drive, and coordinate larger, more complex Net Suite projects.
• Documentation: Maintain documentation of key operational processes, system improvements, and their revisions.

• System Monitoring: Manage day-to-day operations of Net Suite, including monitoring the health of Net Suite processes.
• Knowledge Currency: Maintain up-to-date knowledge of Net Suite functionality, customization, and integration.
• Change Management: Perform configuration, release, change management, and testing activities as required, and participate in project configuration sessions.

• 3+ years of Net Suite Administration experience.
• Proficiency with saved searches, formulas, reporting, creating dashboards, custom forms, and workflows.
• Solid understanding of core Net Suite system functionality and ERP configuration (adding new fields, forms, custom records, etc.).
• Ability to collaborate and work well in a team environment, including under pressure and against deadlines.

• Bachelor's degree in Business, Finance, or a related field.
• Strong understanding of financial and supply chain processes.
• Experience in wholesale distribution or retail environments.
• Experience with enterprise-level cloud-based ERP solutions (Net Suite preferred).

• Customer Focus: You partner with Net Suite ecosystem users to resolve issues and drive adoption.
• Technical Depth: You understand Net Suite functionality, configuration, and system design.
• Collaboration: You work cross-functionally to deliver enhancements and support larger projects.
• Reliability: You maintain the day-to-day health, stability, and performance of Net Suite operations.

• Net Suite and related applications remain stable, well-documented, and effectively supported.
• Net Suite Administrator Professional certification.
• Business departments receive timely, expert guidance on system design and enhancements.
• Best practices are consistently applied across configuration, testing, and change management.
• Users experience high-quality technical support and mentoring across the Net Suite ecosystem.

For over a century, URM Stores, Inc. has been the powerhouse behind independent grocers throughout the Inland Northwest. Our mission is simple: help local grocers thrive…