Patient Facilities Coordinator

Job description

Healthy outcomes start with positive patient experiences.

• £15.13 per hour + Sodexo Benefits
• 37.5 hours per week
• Shift Pattern & Shift Times: various shift patterns available
• Uniform provided / enhanced overtime rates
• Location:
  
  Colchester Hospital

Check your local transport links here:
Plan Your Journey | Traveline - the destination you should input is: CO4 5JL

Please take the time to read the attached job description

You care for our patients. We care for your career.

As a Patient Meals Facilities Coordinator at Sodexo, based at Colchester Hospital, you'll take the lead in delivering high-quality services in a dynamic healthcare environment. You'll be an inspiring leader, capable of motivating your team in a fast-paced setting while maintaining a sharp eye for detail. With strong communication and organisational skills, you'll help us put people at the heart of everything we do - delivering outstanding service to patients, staff, and visitors alike.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.

• Lead and support the on-site team to deliver high-quality services that meet client, patient and customer expectations.
• Build strong relationships with the hospital, client and internal teams, acting as a trusted and visible point of contact.
• Monitor service standards, customer feedback and KPIs, taking action to continually improve the experience for patients, visitors and colleagues.
• Take ownership of budgets, costs and financial performance, identifying opportunities to improve efficiency and grow services.
• Champion health, safety, food hygiene and company standards, ensuring the team works safely and consistently in a healthcare environment.
• Coach, develop and motivate colleagues through effective communication, training and day-to-day leadership, creating a positive and inclusive team culture.
• Be proactive and hands-on, supporting events, service improvements and operational challenges while ensuring the site runs smoothly every day.

• Proven experience of leading, supporting and developing a team, ideally in a fast-paced service, hospitality, facilities or healthcare environment.
• Strong communication and relationship-building skills, with the confidence to work with colleagues, clients and customers at all levels.
• A proactive, positive and solutions-focused approach, with the ability to make decisions and respond calmly to changing priorities.
• Good understanding of budgets, costs, KPIs and performance, with the ability to balance commercial goals with excellent service.
• A genuine commitment to customer and patient experience, with a passion for delivering consistently high standards.
• Strong organisational skills, with the ability to multi-task, prioritise and manage competing demands in a busy environment.
• Good IT, numeracy and literacy skills, with confidence using Microsoft Word and Excel;
  Food Hygiene Level 2 and IOSH qualifications are desirable.

Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering…