Business Travel Consultant

Inntel has grown from a small family business to become the UK’s largest independent meetings and travel management company. We’ve been selecting venues, managing events and arranging business travel and accommodation for our clients for over 40 years. But our culture has remained the same. We are a people-first company that prioritises the wellbeing of our teams above everything else.

Company Benefits

• Flexible Working
• Employer paid Health Cash Plan
• Generous annual leave allowance, increasing with length of service
• Extra time off to volunteer
• Lifestyle savings through our partner Vivup
• Salary sacrifice schemes
• Interest-free loans
• Professional training and development through the Skills Council and apprenticeship programme
• Employee assistance programme
• Mental health training for all employees
• Reward and recognition schemes
• Menopause policy in place

The main objective of the role is to deliver an innovative and efficient hotel and travel booking service to our clients including accommodation, low cost airline bookings, rail, car hire and ancillary services. You will be expected to find the best options for our clients and produce an attractive and commercially viable proposal. Once the client has made their choice, to book the required service in the relevant booking system and to confirm and finalise the booking.

What we’re looking for:

• Have you got an excellent telephone manner and thrive on delivering exceptional customer service? Do you enjoy following set processes, but also know when to use your own initiative? Are you a quick learner with an exceptional eye for detail and an energetic, positive and enthusiastic approach?
• We’re looking for a new team member to deliver a fantastic accommodation and travel booking service to our clients. If the above sounds like you then we look forward to hearing from you.

Must Haves

• Good knowledge of Microsoft Office – especially Word, Excel

Nice to Have

• Sabre Trained (it’s a bonus but not a necessity!)
• 1-2 years industry experience

Hours of work:

• Hours of work will be 40 hours a week Monday – Friday, with one Saturday and 2 Emergency Assistance Service Shifts per month required once fully trained.

We are an Equal Opportunities Employer and believe in hiring the best person for the job whoever they are, helping them thrive in their role and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please let us know.

27,040

Hours

40

Vivup - Lifestyle Savings Salary Sacrifice Schemes (Bike, Car, Home & Electronics)
Employer paid Health Cash Plan Generous Holiday Allowance Reward and Recognition Programme Employee Assistance Programme Mental Health Awareness Training Social Events Access to fully funded personal and professional development programmes