Transport Scheduler Apprentice

At Greater Anglia, we don't just run trains - we keep people, places, and communities connected across London and the East of England. Behind the scenes, our Train Planning team makes sure every journey is carefully planned, efficient, and reliable. Now, you can join them as an Apprentice Train Planner and help us deliver industry-leading performance.

We're proud to have recently been ranked 43rd in The Sunday Times Top 100 Apprenticeship Employers 2025, alongside East Midlands Railway, Merseyrail, and West Midlands Railway. This recognises our commitment to creating diverse, meaningful apprenticeships with real progression and impact.

If you're ready to combine problem-solving, precision, and teamwork into a career with purpose, this could be your chance to step aboard.

As an apprentice, you'll work at a company and get hands‑on experience. You'll gain new skills and work alongside experienced staff.

• Service Planning & Delivery
  • Supporting the creation and updates of train timetables.
  • Assisting with changes required due to Network Rail engineering works, possessions, and blockades.
  • Helping ensure all train plans comply with the Network Code and Train Planning Rules.
• Resource & Diagram Management
  • Assisting with the modification of stock and crew diagrams following timetable revisions.
  • Supporting the efficient allocation and utilisation of rolling stock and crew.
• Internal & External Communication
  • Maintaining and updating the Train Planning intranet pages.
  • Updating the Service Alterations page on the public website.
  • Working with the Communications team to ensure accurate customer messaging.
  • Engaging with Performance and Rail Replacement teams to support service delivery improvements.
• Administration & Record Keeping
  • Keeping the Train Planning work tracker fully up to date.
  • Ensuring documentation, data, and operational records are accurate and consistent.

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Are you a recent educational establishment leaver? Are you detail-oriented, numerate, and curious about how timetables keep the railway running smoothly? Do you want to build a career where your planning skills directly shape how millions of customers travel every day?

• GCSE English (Grade 4+) essential
• GCSE Mathamatics (Grade 4+) essential
• Communication skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Analytical skills

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.