Fire Alarm Service Engineer

At Alpha Fire Alarms, part of Complii, we’re recruiting a Fire Alarm Service Engineer to join us in the Southeast / London area on a mobile/onsite basis, supporting the delivery of a vital life safety service.

This role focuses on the servicing, inspection, and maintenance of fire alarm systems across a range of sites, ensuring full compliance with relevant standards and delivering high-quality, reliable service. The position suits a technically strong engineer with excellent fault-finding ability, strong communication skills, and a customer-focused approach.

We offer a competitive salary of £28,000 to £42,000 per annum (dependent on experience), alongside 25 days holiday plus Bank Holidays and your birthday off. You’ll also benefit from a company pension, company vehicle, fuel card, mobile phone, tablet, and laptop, plus access to a full training and personal progression plan. Overtime opportunities are widely available, and you’ll be working within a supportive and ambitious organisation committed to growth and development.

• Carrying out service inspections, maintenance, and remedial repairs on fire alarm and life safety systems in line with company procedures and industry standards, ensuring all work is completed to a high standard within agreed timescales
• Diagnosing faults, resolving issues efficiently, reporting deviations to supervisors or management, and ensuring systems are fully compliant and operating correctly
• Completing accurate and timely documentation, including site paperwork, reports, expenses, and timesheets, while using laptops and fire system software to support service delivery
• Promoting and maintaining a strong health and safety culture while delivering excellent customer service, maintaining strong client relationships, and demonstrating broad industry knowledge of products, standards, and systems

• Experience with conventional and analogue addressable fire alarm systems, air sampling systems (e.g. Vesda / Wagner), and gas suppression systems
• Strong understanding of BS 5839-1 & 6 standards and fire alarm software (Morley, Kentec, Advanced, Notifier, Gent)
• Full UK driving licence and willingness to work across multiple sites and stay away when required, with the ability to follow RAMS and work on retail and commercial premises
• Relevant industry experience (1–3 years minimum), with CSCS / ECS card (FIA desirable), strong organisational skills, ability to take responsibility, remain calm under pressure, multi-task, plan and prioritise, and demonstrate excellent face-to-face customer interaction

Alpha Fire Alarms, part of Complii, is a fast-growing and forward-thinking organisation committed to delivering high-quality fire protection and compliance services. We pride ourselves on our technical expertise, customer focus, and commitment to safety, working closely with clients across a range of sectors to ensure full compliance and peace of mind.

40hrs

Permanent

Colchester

Complii is a UK-based provider of integrated safety and regulatory compliance services, specialising in electrical, fire, and water safety.