Admissions Counselor

Responsibilities

The Department at Saint Michael's College invites applications for an Admission Counselor. The College is seeking an enthusiastic and student focused Admission Counselor to promote the benefits of a Saint Michael’s education to high school guidance counselors, prospective students and their families, and other key audiences. The Admission Counselor will interview and evaluate college applicants, support students throughout their college search, and serve as an engaging and knowledgeable ambassador for Saint Michael’s College.

• Manages a recruitment territory within a designated geography. Territory management includes such activities as cultivating relationships with inquiring students, families, counselors and other major stakeholders in the college search process, by visiting with them in their home regions and/or on-campus, evaluating their admission applications, and individually encouraging them to choose Saint Michael’s during yield season. Territory managers work creatively and use strategic, data-driven techniques employing strong telephone, electronic, and in-person communication skills.
• Participates as needed in collateral admission assignments including working with international and graduate students.
• Schedules and participates in approved travel to assigned regions including high school visits, fairs, career days, college nights; implements additional activities such as off-campus receptions, phone and email outreach, and web-based chats.
• Meets with students and parents in the assigned region and on campus to provide information regarding college programs; participates in other recruiting activities as assigned. Develops a strong working knowledge of the admissions and financial aid processes, as well as the institution’s academic programs and student life.
• Prepares for travel by determining, through research, where and who to visit, schedules and confirms appointments, and makes travel arrangements.
• Develops and demonstrates a multicultural awareness and contributes to cultivating an inclusive, diverse, and respectful college community. Demonstrates fair and inclusive behavior when interacting with staff, faculty, students, and visitors to the college. Promotes a flexible, collaborative, and inclusive work and living environment and engages in educational opportunities to increase awareness and understanding of diversity and inclusion.
• Reviews applications of prospective students and recommends admission decisions; pursues necessary follow-up or support activity for enrollment established criteria and goals for admission decisions; completes review in a timely manner.
• Develops a working knowledge to leverage the College's, customer relationship manager (Technologies Slate), enterprise resource program (Oracle), and available technology and data in recruitment activities. Documents processes and provides written reports and analysis of specific areas of responsibility.
• Establishes and maintains personal contact by written correspondence, telephone, email, SMS, and other communication vehicles with school counselors, alumni, parents, faculty/staff, and others who refer students to the college. Helps counsel prospective students and families on the admission process, programs, and opportunities.
• Maintains an accurate record of expenses.
• Presents to groups about the college at daily and weekend information sessions and open houses.
• Assumes responsibility for organizing and implementing designated projects/programs.
• Executes responsibilities in a manner consistent with the service philosophy and orientation of the Admission Office.
• Supports the Mission of Saint Michael’s College and the Edmundite, Catholic heritage. Eloquently articulates the value of a liberal arts education grounded in the Catholic intellectual tradition.

The salary range for this position is $48k-$51k.

• Bachelor’s degree, preferably in a liberal arts discipline
• The ability to recognize several likely causes of events, analyze relationships among several parts of a problem or situation, and then formulate a multi-step response.
• Prepares and delivers written and spoken information to small and large…