Executive Housekeeper-Hampton Inn Colchester VT

Executive Housekeeper

Property: Hampton Inn Colchester
Reports To: General Manager
Department: Housekeeping
FLSA Status: Exempt / Salary (based on property structure)

The Executive Housekeeper is responsible for the overall cleanliness, appearance, and maintenance of guest rooms, public areas, and back-of-house spaces. This role ensures brand standards are met in accordance with Hilton and Hampton Inn quality assurance guidelines while leading, training, and motivating the housekeeping team to deliver exceptional guest experiences.

• Oversee daily housekeeping operations, including room cleaning, inspections, and public area maintenance.

• Ensure compliance with Hilton brand standards and QA inspection requirements.

• Conduct routine room inspections to maintain cleanliness, safety, and presentation.

• Monitor room readiness to support front desk and occupancy goals.

• Manage inventory of linens, amenities, cleaning supplies, and equipment.

• Recruit, train, schedule, and supervise housekeeping staff.

• Conduct performance evaluations and provide coaching and corrective action when needed.

• Maintain productivity standards while ensuring high morale and teamwork.

• Ensure proper onboarding and ongoing training of new hires.

• Manage department labor costs in alignment with budgeted payroll targets.

• Control expenses related to supplies, chemicals, linen, and equipment.

• Prepare schedules based on occupancy forecasts.

• Maintain accurate records including inventory logs, safety checklists, and inspection reports.

• Ensure compliance with OSHA, safety regulations, and company policies.

• Conduct regular safety training and enforce safe chemical handling procedures.

• Maintain lost and found procedures.

• Support HR and corporate compliance initiatives as required.

• Minimum 3–5 years of housekeeping leadership experience (hotel preferred).

• Prior experience in Hilton or select-service environment preferred.

• Strong knowledge of cleaning standards, room inspection procedures, and inventory control.

• Proven ability to manage labor and department budgets.

• Excellent leadership, communication, and organizational skills.

• Ability to work flexible hours including weekends and holidays.

• Ability to stand, walk, bend, and lift up to 30 lbs.

• Frequent movement throughout guest rooms and hotel premises.

• Hilton QA inspection scores

• Guest satisfaction scores (Cleanliness ratings)

• Labor cost percentage vs. budget

• Employee turnover rate

• Room readiness efficiency

At Hampton Inn Colchester, we are committed to delivering friendly service, clean and comfortable accommodations, and a supportive team environment aligned with Hilton’s hospitality standards.