Programme Manager - Data Transformation

Overview

Job Type: Permanent

Build a brilliant future with Hiscox

Tech Transformation – Programme Manager–Data Transformation

Reporting to: CTO - Transformation

Location: London (open to York or Colchester)

The organisation is currently undergoing a significant transformation as a core pillar of the Hiscox 2030 strategy, designed to make the organisation scalable, efficient, and increasingly customer-centric by modernising operations and embedding a “One Hiscox” mindset. It underpins the broader growth ambitions and is delivered through multiple strategic initiatives.

The Technology Transformation enables 70% of these initiatives and contributes over half of the programme’s projected benefits. Led by the Technology Transformation Office, it enables digital trading, augmented underwriting, unified data ecosystems, and automation—unlocking speed, intelligence, and cost savings while reshaping how Hiscox works and grows.

The Tech Transformation Programme Manager will report directly to the CTO - Transformation and hold end-to-end accountability for leading and delivering the technology enabled initiatives within the Data Transformation delivery pillar within a multi-year, business-wide change initiative. Acting as a central point of programme leadership and coordination, you will drive strategic alignment, oversee programme delivery, and ensure the realisation of transformation outcomes that support the organisation’s long-term goals.

• Provide overall programme leadership, setting direction, priorities and managing resources across all stages of the technology transformation lifecycle.
• Engage, influence and collaborate with executive committee members and senior stakeholders to secure buy-in and alignment with the technology transformation delivery objectives and approach.
• Drive innovation and technical excellence across the programme ensuring solutions are robust and future-ready.
• Manage the delivery pillar budget of $30m+, monitor financial performance and ensure commercial value is delivered throughout the programme.
• Champion a culture of delivery excellence, ensuring milestones, quality standards and desired outcomes are consistently achieved.
• Build and lead an effective delivery team made up of technical specialists and delivery professionals, based on the needs of the programme.
• Identify risks and proactively manage issues, adapting plans as needed to maintain momentum and minimise disruption.
• Foster a collaborative, inclusive environment, supporting continuous improvement and the development of team members.
• Represent the organisation externally as a trusted ambassador for technology transformation.

• Outstanding stakeholder management and influencing skills, comfortable operating at all levels and with all stakeholders.
• Proven experience in delivering large-scale, complex technology transformation programmes, ideally in implementing enterprise data platforms.
• Strong commercial acumen and demonstrable financial management experience, with a relentless focus on outcomes and quality.
• Resilient, adaptable, and forward-thinking, with a passion for innovation and future-focused solutions.
• Personal commitment to inclusivity, continuous learning and the development of others.

Hiscox is a diversified international insurance group with a powerful brand, strong balance sheet and plenty of room to grow. Listed on the London Stock Exchange and headquartered in Bermuda (with the bulk of group leadership sitting in London), Hiscox has over 3,000 staff across 14 countries and 34 offices.

Structured by geography and product, Hiscox’s long-held business strategy has helped them grow from a niche Lloyd’s underwriter to an international insurance group with a powerful consumer brand. Hiscox is comprised of the following business lines:

• London Market
• Reinsurance & Insurance Linked Securities (ILS)
• Retail
• Hiscox USA
• Hiscox UK
• Hiscox Europe

For the financial year 2023 GWP grew to $4.6bn, with profit before tax growing to $625m. Hiscox’s

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