Field Office Director

Field Office Director

The Field Office Director provides leadership to the USCRI Field Office in Colchester, Vermont, which offers a variety of essential services for new refugee arrivals and immigrants. Programs include refugee resettlement, employment services, health navigation, mental health services, youth programming, interpretation services, small business development, childcare, and community agriculture projects. Core responsibilities for the Director include leadership of a mission-driven group of case management and operations staff, quality assurance for client services, strategic program and funding development, financial management, and dynamic community engagement.

The Field Office Director reports to the Senior Director of Field Offices and works as part of a leadership network of senior managers.

Essential duties and responsibilities include:

• Strategic planning
• Program management
• Financial management
• Fundraising and community engagement
• Operations management

Position requirements include:

• Bachelor's degree from an accredited institution;
  Master's degree in business, social services administration, non-profit management, related field, or equivalent experience preferred
• Minimum of eight (8) years of professional work experience with supervisory and program management experience
• Demonstrated commitment to humanitarian response, for refugees, immigrants, asylum seekers, and/or other vulnerable populations
• Strong leadership experience and team-building skills, with the capacity to serve as lead for provision of trauma-informed, culturally appropriate, and competent client care
• Solid experience with budget management and oversight of financial processes
• Experience with strategic planning for program growth and fundraising
• Experience with monitoring & evaluation activities to ensure program quality and compliance with federal, state, and local grant/donor requirements
• Excellent interpersonal skills and ability to communicate effectively both verbally and in writing to government funders, donors, clients from diverse cultural backgrounds and experience, multicultural staff, community partners, and volunteers
• Ability to work under pressure and respond effectively in crisis management
• Exceptional time management, attention to detail, ability to multi-task and meet deadlines
• Strong decision-making skills and capacity to delegate decision-making to team members
• Proficient in the use of Microsoft Office Suite, financial systems, and database programs
• Commitment to USCRI's values including demonstration of respect for others and appreciation of a multicultural workplace
• Must pass a criminal background check and other screening requirements
• Must have a valid driver's license, insurance, clean driving record and reliable personal transportation
• Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people
• Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace
• This role involves moderate local, regional, and national travel for local meetings, outreach events, site visits, training events, partnership meetings, and as needed for other management responsibilities. Evening or weekend travel may be required.

Training requirements include:

• Satisfactory completion of USCRI's Orientation and Training
• Complete additional training as identified by supervisor or Human Resources

Physical demands include:

• Use of manual dexterity, tactile, visual, and audio acuity
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Equal employment opportunity

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.