General Store Manager - Jiffy Mart

Your Role, Your Impact Leadership & Culture

• Lead by example to uphold Global mission and Four Pillars.
• Inspire, develop, and empower your management and associate teams to deliver exceptional Guest service and operational performance.
• Build a culture rooted in collaboration, accountability, and hospitality.
• Recruit, train, and retain high-performing team members who embody the brand's values.
• Provide clear communication, direction, and feedback through regular coaching and team meetings.
• Foster a safe, positive, and inclusive workplace where every team member feels valued.

• Ensure every Guest receives an outstanding experience characterized by warmth, attentiveness, and genuine connection.
• Lead your team to consistently deliver best-in-class service and maintain impeccable store presentation.
• Resolve Guest concerns promptly, using feedback as an opportunity for growth and improvement.
• Represent Global within the community - building relationships, supporting local initiatives, and promoting the brand's commitment to Local and Community.

• Oversee all store operations, ensuring adherence to company policies, brand standards, and safety requirements.
• Drive financial performance by managing labor, inventory, and operating costs effectively.
• Analyze sales reports, expense summaries, and performance metrics to identify opportunities for improvement.
• Develop and execute action plans to achieve revenue, margin, and profitability goals.
• Ensure compliance with all company systems, procedures, and audit standards.
• Maintain operational excellence through proactive planning and problem-solving.

• Oversee all aspects of food service - including preparation, presentation, and freshness of menu and grab-and-go offerings.
• Ensure strict adherence to food safety, sanitation, and allergen control procedures.
• Collaborate with culinary and merchandising teams to drive innovation, optimize product mix, and maintain visual appeal.
• Monitor quality and freshness of all products to meet or exceed Guest expectations.
• Maintain food safety standards, and have or obtain Serv Safe training and certification at the time of or within 90 days of site assignment

• Ensure a safe and secure environment for Guests, associates, and vendors at all times.
• Enforce compliance with health, sanitation, OSHA, and environmental guidelines.
• Conduct regular safety and maintenance inspections and coordinate timely repairs.
• Lead safety training, emergency preparedness, and compliance initiatives across the store.

• This position requires Serv Safe, or other approved Food Safety Certification, within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflict effectively.
• Strong understanding of food safety, merchandising, and guest service standards.
• Tech-savvy and proficient with POS systems, reporting tools, and standard office software.
• Flexible availability, including nights, weekends, and holidays as needed.

• Ability to lift up to 50 pounds using proper lifting techniques.
• Frequent standing, walking, bending, and reaching throughout shift.
• Ability to traverse all areas of the store.
• Occasional desk/computer tasks may be required.
• Prolonged periods of standing and occasional lifting of products such as beverages, milk crates, and packaged goods.
• Frequent exposure to cold, heat, wet surfaces, and food allergens.
• Standing, bending, and lifting throughout shift.
• Use of food service equipment and point-of-sale systems.
• Fast-paced retail environment requires attention to detail and accuracy.
• High School Diploma High School Diploma or Equivalent

Pay Range $45,000.00 - $81,972.00

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance,…