Global Tier I Support Manager - SaaS CX Leader

A leading software company is looking for a Manager of Tier I Support to oversee their global support team. This role involves improving customer satisfaction metrics, managing daily operations, and fostering a culture of accountability. The ideal candidate will have 2+ years of experience in a SaaS environment and exceptional communication skills. Competitive benefits including health insurance and open PTO are offered.
This posting is for the Global Tier I Support Manager - SaaS CX Leader role at Maxio, based in Georgia, VT, United States. If your experience matches this role, we encourage you to apply. All applications are reviewed carefully by our team. This is a Full Time role. The position is based in Georgia, VT, United States. This opportunity is part of our work in Management & Operations.