Lead Registered Nurse

Lead Registered Nurse Case Manager

We are Tek Pro Support Services, LLC (TSS), a professional and technical solutions firm supporting several military installations and federal agencies across the nation. We are supporting a new mission in Vermont, providing assistance to the Vermont Army National Guard Medical and Care Coordination Team.

TSS is searching for an experienced RN leader who can balance clinical oversight with contract management responsibilities. The Lead RN Case Manager ensures high-quality case management services, maintains compliance with all service level requirements, and serves as the contractor's authoritative representative to the Government.

• Serve as the primary interface with the Government COR and KO
• Exercise full authority to act for the contractor on all matters related to daily contract operations
• Ensure contractor staff do not perform services outside the scope of the contract
• Oversee contract performance, deliverables, and compliance with the PWS and QASP
• Maintain and execute the Quality Control Plan (QCP)
• Lead meetings, provide status updates, and resolve performance issues
• Designate and oversee an alternate Contract Manager

• Oversee non-clinical case management services supporting Soldier medical readiness
• Ensure proper coordination of care, resource utilization, and case documentation
• Supervise case intake, assessments, case reviews, and medical readiness tracking
• Ensure accurate, audit-ready documentation and reporting
• Support weekend Soldier Readiness events as required

• Lead and supervise RN Case Managers and Medical Records Technicians
• Manage workload, staffing, and performance to ensure continuity and quality
• Provide mentorship, guidance, and oversight to maintain a stable, high-performing team

• Support medical readiness tracking and reporting requirements
• Utilize Government-provided systems in accordance with access, security, and training requirements
• Ensure compliance with all documentation, privacy, and data protection standards

• Ensure compliance with HIPAA, Privacy Act, DoD, and VTARNG policies
• Maintain eligibility for CAC issuance and Tier 1 background investigation
• Complete and maintain all required training:
  • AT Level I
  • iWATCH
  • OPSEC Level I
  • DoD IA training
  • ATCTS registration
• Follow all installation access, safety, and security requirements

• Active, unrestricted Vermont Registered Nurse (RN) license
• Minimum 4 years of professional nursing experience
• Minimum 2 years of supervisory or team lead experience
• U.S. Citizenship
• Ability to obtain a Tier 1 background investigation and CAC
• Ability to meet all installation access and mandatory training requirements

• Bachelor of Science in Nursing (BSN) or higher
• Certified Case Manager (CCM) or equivalent credential
• Documented, recent experience (within the past 5 years) using:
  • MEDCHART
  • MHS GENESIS
  • Other Army medical readiness platforms

• Primary duty location:
  Green Mountain Armory, Camp Johnson, Colchester, VT
• Standard schedule:
  Monday–Friday, 0730–1630
• Weekend Soldier Readiness support required

TSS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement