Sales Administrator

Brown's Industrial Sales specializes in heavy equipment sales, rentals, and service to our industrial and construction clients who rely on dependable machinery and timely support. We focus on providing equipment solutions that help customers maintain safe, efficient, and productive operations. Team members work in a practical, service-oriented environment where customer relationships and product knowledge are highly valued.

the Sales Administrator is a full-time, on-site role based in Cold Lake, AB, supporting the sales team and ensuring smooth daily operations. This position plays a key role in coordinating sales activities, managing inventory records, preparing quotes and delivery documentation, and acting as a liaison between Sales, Parts, Service, and Operations.

The successful candidate will:

• Have a genuine interest in the equipment industry.
• Understand basic purchasing and receiving processes.
• Be comfortable working with inventory, equipment specifications, and sales documentation.
• Demonstrate strong customer service and relationship-building skills.
• Be eager to learn and complete required Bobcat and Develon product training.

• Answer and direct incoming phone calls in a professional and courteous manner.
• Respond to customer inquiries and provide general sales support.
• Maintain positive relationships with customers and internal stakeholders.

• Support Field Sales Representatives with administrative and operational tasks.
• Prepare, build, and distribute customer quotations accurately and in a timely manner.
• Provide inside sales support and assist with customer follow-up activities.
• Maintain sales documentation and customer records.

• Manage and maintain inventory records, including whole goods and attachments.
• Coordinate equipment ordering and track inventory availability.
• Assist with equipment receiving, purchase order processing, and Brown's receiving procedures.
• Ensure inventory information is current and accurate within company systems.

• Prepare delivery reports and documentation for the Sales Team to present to customers.
• Coordinate equipment deliveries and ensure all required paperwork is completed.
• Assist in the organization and scheduling of customer equipment deliveries.

• Act as a liaison between Sales, Parts, and Service departments to support customer needs and sales activities.
• Coordinate internally to ensure equipment readiness and timely customer delivery.
• Facilitate effective communication between departments to resolve customer issues and support sales objectives.

• Complete required Bobcat and Develon product and sales training programs.
• Maintain current knowledge of products, promotions, and company procedures.
• Participate in ongoing training and professional development opportunities.

• Basic knowledge of purchasing processes, inventory control, and parts operations.
• Interest in/general knowledge of construction, agricultural, compact, or heavy equipment.
• High school diploma or equivalent; post-secondary education in Business Administration, Sales, or a related field is considered an asset.
• Previous experience in administration, sales support, customer service, or equipment dealership operations preferred.
• Strong organizational and time-management skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel).
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong interpersonal skills and a team-oriented mindset.
• Experience with inventory management and ERP systems is considered an asset.

• Experience in a dealership, equipment, construction, or industrial environment.
• Familiarity with inventory management systems and purchase order processes.
• Knowledge of Bobcat, Develon, or similar equipment brands is considered an asset.
• Experience working with parts and service departments

• Competitive compensation package
• Performance-based bonus structure
• Comprehensive benefits package
• Opportunity to play a key role in financial strategy and company growth
• Stable, reputable company with strong leadership and a collaborative culture