Office Assistant

Job Summary

Granite-Tops is looking for a highly organized and detail-oriented Office Assistant to support our daily operations. This role is a key part of our team, helping ensure everything runs smoothly across scheduling, accounting, inventory, and administrative tasks.

The ideal candidate enjoys variety in their day, is comfortable multitasking, and takes pride in accuracy and organization.

• Contact customers to confirm field service arrival times via phone, email, or text
• Create and maintain installation and service schedules
• Coordinate customer notifications for appointments using scheduling software
• Provide backup support to the Scheduling Lead

• Verify job materials and update inventory for completed projects
• Run reports to ensure materials are ready for upcoming installations

• Prepare and process customer invoices (retail and contractor)
• Apply taxes and maintain exemption records
• Process and post payments, including credit cards
• Match payments to invoices and maintain accurate accounts
• Conduct collection calls on outstanding balances

• Track purchase orders and match invoices to packing slips
• Verify vendor statements and resolve discrepancies

• File and organize financial documents
• Process credit applications and material returns
• Update accounting logs and records

• Assist with monthly inventory counts
• Verify pricing and enter vendor bills
• Provide backup support for purchase orders and receiving

• Provide backup reception support, including answering phones
• Assist customers and support team members as needed
• Help with general administrative tasks across departments

• High school diploma or equivalent
• 1+ year of accounting, bookkeeping, or administrative experience preferred
• Strong communication and customer service skills
• Basic math and accounting knowledge
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Strong organizational and multitasking abilities
• High attention to detail and accuracy
• Ability to work independently and as part of a team

• Non-exempt (hourly) position
• No direct reports
• Primarily office-based, with occasional exposure to shop/production areas
• May involve occasional light lifting

Granite-Tops/Stone Counter top Outlet is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veterans status, or any other protected characteristic under applicable law.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Work Location:

In person