Service Assistant

Service Assistant

Location: Coldwater, MI
Type: Full-Time

Lucid is building electric vehicles that combine performance, sustainability, design, and engineering to create a world‑class experience.

The Service Assistant supports the Service team with day‑to‑day operations, customer experience, vehicle logistics, and shop support to ensure the service center runs smoothly.

• Provide world‑class customer experience to Lucid clients with professionalism and attention to detail.
• Coordinate vehicle logistics, including pickups, drops, loaner transfers, body‑shop runs, charging, and other vehicle movement needs.
• Arrange internal Lyft rides for vehicle moves and support transportation coordination for the Service team.
• Assist with Pre‑Delivery Inspection preparation, vehicle handover, and check‑in processes.
• Provide technician and shop support for basic repairs and help service operations run efficiently.
• Support moving and staging vehicles, delivering parts, washing vehicles, and other tasks as needed.
• Maintain a safe, organized workplace, complete required post‑hire training, forklift certification, and CPR training.

Required

• 18 years of age or older.
• Basic automotive knowledge.
• Willingness to obtain forklift certification and CPR training post‑hire.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
  
  Ability to work in a fast‑paced environment and multitask.
• Physical ability to stand and walk for extended periods.
• Ability to work full‑time, including weekends or extended hours during busy periods.
• Valid driver’s license with no suspensions within the past year.
• Drivers under 21 must have maintained a driver’s license for at least 3 years and complete Lucid training upon hire.

Preferred

• Prior automotive, service‑center, dealership, or vehicle‑operations experience.
• Experience in a customer‑facing or service‑oriented environment.
• Interest in developing a career within the automotive or electric‑vehicle industry.

Critical onsite presence in daily service operations with flexible schedule to support vehicle movement, center activities, and weekend or extended hours during busy periods.

Competitive salary, medical/dental/vision insurance, life and disability coverage, paid time off, paid holidays, 401(k), equity participation, and discretionary annual incentive program based on performance and company results.

Lucid is an equal‑opportunity employer committed to an inclusive workplace. We provide reasonable accommodations for qualified individuals with disabilities. For candidates requiring accommodations, contact .

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