Director, Operations

About FOX Factory

FOX Factory designs, engineers, manufactures and markets performance‑defining products and systems for customers worldwide. Our premium brand, performance‑defining products and systems are used primarily on bicycles, side‑by‑side vehicles, on‑road vehicles with and without off‑road capabilities, off‑road vehicles and trucks, all‑terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network.

FOX Factory offers competitive wages, a comprehensive benefits package, employee discounts, and a fun, team‑centric environment where we enjoy working together to bring great products to our customers.

The Director of Operations is the leader responsible for driving excellence across manufacturing and service operations. This role oversees all major operational functions—including Logistics, Purchasing, Warehouse Operations, Facility Maintenance, Receiving, Value Stream Mapping, IT Integrations, and Operational Transactions—to build a unified, scalable, high‑performance operating model.

• Operational Leadership & Strategy:
  Lead multi‑site operations under a cohesive strategic vision; develop long‑range operational strategies supporting growth, scalability, and financial performance; establish standardized frameworks, KPIs, and performance expectations; represent operations in executive planning and corporate initiatives.
• Operational Excellence:
  Oversee daily manufacturing, assembly, and service operations to meet quality, throughput, and cost goals; lead Logistics, transportation, and distribution performance; direct Purchasing strategy, supplier management, and cost management initiatives; manage Warehouse Operations and Receiving for accurate material flow and inventory integrity; oversee Facility Maintenance and equipment reliability; drive Value Stream Mapping and continuous improvement initiatives; ensure accurate ERP/MRP operational transactions;
  
  partner with IT to advance automation and IT Integrations.
• Supply Chain & Inventory:
  Lead supply chain planning, procurement, and inventory management; implement logistics and material handling systems that support growth; optimize working capital through best‑in‑class inventory practices; build strategic vendor partnerships to improve cost, quality, and reliability.
• Leadership & Talent Development:
  Lead and develop plant managers, supervisors, and operational teams; foster a culture of accountability, collaboration, and continuous improvement; attract and retain top operational talent.
• Financial & Performance Management:
  Own operational P&L, budgeting, forecasting, and capital planning; use KPIs to drive data‑informed decisions and margin improvement; identify opportunities for cost reduction and process optimization; partner with finance on operational performance and planning.
• Cross‑Functional & Customer Engagement:
  Collaborate with sales, engineering, and product development to support customer and product strategies; partner with corporate teams on enterprise initiatives; build strong relationships with key customers and stakeholders.

• Experience in implementing advanced material handling systems.
• Strong understanding of warehousing, light assembly, and packaging operations.
• Strong logistics background – small package, LTL, and company‑owned trucking.
• Strong leadership characteristics – builds strong partnerships across the business unit and within the enterprise; lead by example with a servant leadership mindset.
• Working knowledge of S&OP/SI&OP methodologies for forecasting and capacity planning.
• Desire to work in the details, ‘get your hands dirty’, proactively drive opportunities.
• Operational leadership experience within a mixed D2C/B2B environment is a plus.

• Strong executive presence with the ability to unify and motivate teams.
• Deep expertise in manufacturing,…